Dickw Posted September 21, 2018 Share Posted September 21, 2018 Posted by John Roberts 9 on 21/09/2018 14:12:34:......... I am a BT internet user connecting via a Hub 6 router - rebooting the router makes no difference either. Ah! - another Hub 6 router. I turned off the router for several minutes. Turned on again - no difference. Tried Ctrl and F5 together - now it works and can navigate round the BMFA site and to other sites and back again. Shut down browser and restarted it and no access again - Ctrl and F5 doesn't work now either. I have repeated this sequence to check it. Short of 5 minutes delay shutting down and restarting the router (BT Hub 6) each time I want to use the BMFA site - we still have a problem. Dick Quote Link to comment Share on other sites More sharing options...
Robert Cracknell Posted September 21, 2018 Author Share Posted September 21, 2018 Strange..! My broadband is provided by BT and I cannot access the BMFA main website. However, when I connect into my neighbours broadband (...don't tell 'im Pike) which is EE I connect first time..... Maybe it is a security protocol only applying to some broadband providers... Quote Link to comment Share on other sites More sharing options...
Stuart Z Posted September 21, 2018 Share Posted September 21, 2018 Hi, I just tried via iPad and desktop and got nowhere. Blank screen on iPad and “couldn’t get a secure connection” on the desktop. Hope this gets sorted as renewals time is coming up. Quote Link to comment Share on other sites More sharing options...
Rocker Posted September 21, 2018 Share Posted September 21, 2018 Does not matter what I do I am still lock out so no BMFA web site for me Quote Link to comment Share on other sites More sharing options...
Steve Dunne Posted September 21, 2018 Share Posted September 21, 2018 Just tried with https://bmfa.org/ - straight in, no problem. Win 7 laptop, Firefox, Sky router. Steve.. Quote Link to comment Share on other sites More sharing options...
trebor Posted September 21, 2018 Share Posted September 21, 2018 Posted by Steve Dunne on 21/09/2018 16:09:15: Just tried with https://bmfa.org/ - straight in, no problem. Win 7 laptop, Firefox, Sky router. Steve.. You must have magic fingers, nothing I do connects I need my fix of looking at secondhand stuff Quote Link to comment Share on other sites More sharing options...
Paul Marsh Posted September 21, 2018 Share Posted September 21, 2018 I don't know what the people who can log in are doing. I used 4 machines, different browsers, deleted all cookies, etc, and still nothing. Used Firefox, Opera, but I'm not using Internet Explorer thank you very much!!! Quote Link to comment Share on other sites More sharing options...
Martin Harris - Moderator Posted September 21, 2018 Share Posted September 21, 2018 Posted by Paul Marsh on 21/09/2018 16:53:04: I don't know what the people who can log in are doing. Nothing other than normal. I'd have said that a common link to the BT Hub 6 was emerging but I had this problem briefly earlier in the week accessing the web via a Sky connection... I have a BT Hub 5 and have had no problems at home. On a slightly related note, I'm quite sure that I used to use Shift/F5 (or Shift/Refresh) to force my ISP cache to update a web page but Shift/F5 now brings up the developer tools - even on (shock/horror) Internet Explorer...when dd this change? Edited By Martin Harris on 21/09/2018 17:44:21 Quote Link to comment Share on other sites More sharing options...
Colin Bernard Posted September 21, 2018 Share Posted September 21, 2018 Not sure this will help but I have been having no problems accessing the BMFA site. I am using Chrome, Bing and IE on Windows 10 on my laptop and Safari and Puffin on my iPad via Sky broadband. Cannot think of any logical reason why apparently disparate users should be seeing problems. By the way, to my knowledge, browsers seem to standardise on F5 for reloading a site, Ctrl-F5 to flush the cache and reload, and F12 to bring up the developer tools. Quote Link to comment Share on other sites More sharing options...
Slickriff Posted September 21, 2018 Share Posted September 21, 2018 Could it be that for some reason people who think they are on the site are actually on a cached version? Quote Link to comment Share on other sites More sharing options...
trebor Posted September 21, 2018 Share Posted September 21, 2018 I just tried those, still no good. I think I will stay away from those developer tools, if I go in there I might need a new computer after. Quote Link to comment Share on other sites More sharing options...
Dickw Posted September 21, 2018 Share Posted September 21, 2018 I have access again - temporarily but repeatably - and am convinced the problem involves the router - BT Hub 6 in my case. Could someone who doesn't have access try this (and confirm router type whatever the result):- Disconnect from your normal WiFi Connect to any open network you can find - no need to log in or anything just make a connection Now disconnect from that WiFi and reconnect to your normal WiFi Having done that I now have access to the BMFA site. If I shut down the browser it still works when I start it again. If I shut down the PC I have to go through the above routine again. It still doesn't help with my Android devices, but it's a start. Dick Quote Link to comment Share on other sites More sharing options...
trebor Posted September 21, 2018 Share Posted September 21, 2018 I just cleared all my cache, and still no good where is the "slit my wrist smiley when you need it" Quote Link to comment Share on other sites More sharing options...
Denis Watkins Posted September 21, 2018 Share Posted September 21, 2018 Posted by trebor on 21/09/2018 18:14:27: I just cleared all my cache, and still no good where is the "slit my wrist smiley when you need it" Trebor, download Chrome, it is free like the others Use Chrome as your browser, then come back and say Yipeeee Quote Link to comment Share on other sites More sharing options...
Peter Christy Posted September 21, 2018 Share Posted September 21, 2018 This is a weird one! Not had any problems here at all using Slackware Linux and Firefox. I even tried an old windows machine that hasn't been used in ages, and that went straight in, no problems. I'm on Plusnet as my provider. I wonder if its something to do with DNS resolving? I'm guessing that most users just go with their ISP's default DNS. I'm using OpenDNS rather than Plusnet's own. For anyone wanting to try it, the DNS addresses are 208.67.222.222 (primary) or 208.67.220.220 (secondary). If anyone having problems knows how to implement this, try this and report back here, please! -- Pete Quote Link to comment Share on other sites More sharing options...
trebor Posted September 21, 2018 Share Posted September 21, 2018 Posted by Denis Watkins on 21/09/2018 18:16:00: Posted by trebor on 21/09/2018 18:14:27: I just cleared all my cache, and still no good where is the "slit my wrist smiley when you need it" Trebor, download Chrome, it is free like the others Use Chrome as your browser, then come back and say Yipeeee I am on Google Chrome, tried everything exept Firefox but I dont want to go to that one. Quote Link to comment Share on other sites More sharing options...
Stuart Z Posted September 21, 2018 Share Posted September 21, 2018 Hi I tried again on my iPad, no joy. I turned off wireless and linked to my phone hotspot and connected to BMFA, the phone had wireless on. Not having problems with any other site. I’m confused! S Edited By Stuart Z on 21/09/2018 18:58:10 Quote Link to comment Share on other sites More sharing options...
Mac Duberia Posted September 21, 2018 Share Posted September 21, 2018 Hi, I rang BMFA office this afternoon highlighting the problem and they said that, yes there is a problem and there're working on it. Mac Quote Link to comment Share on other sites More sharing options...
Sean O'Dwyer Posted September 23, 2018 Share Posted September 23, 2018 Hi I'm getting the same problem on my PC - Hard Wired (with various browsers) and on my phone when connected to the Wifi, but was ok when not connected to Wifi (using the phone data). As I've noticed many people having the same problem with the BT 6 Hub, I tried disconnecting my phone from the secure Wifi, and re-connected to the "BTWifi-with-FON" which is also from my BT Hub. This worked fine too, which makes me think that it has to have soemthing to do with the secure setting on the HUB. As it's only the BMFA site that has the problem, it must be something to do with their setup. Quote Link to comment Share on other sites More sharing options...
Bob H Posted September 23, 2018 Share Posted September 23, 2018 Came back for a short time, around 1600 (not working properly !). Gone again........ I Edited By Bob H on 23/09/2018 16:53:39 Quote Link to comment Share on other sites More sharing options...
Former Member Posted September 23, 2018 Share Posted September 23, 2018 [This posting has been removed] Quote Link to comment Share on other sites More sharing options...
john stones 1 - Moderator Posted September 23, 2018 Share Posted September 23, 2018 I can't get on Mumsnet. Quote Link to comment Share on other sites More sharing options...
Martin Harris - Moderator Posted September 23, 2018 Share Posted September 23, 2018 What's Mumsnet? Quote Link to comment Share on other sites More sharing options...
Peter Christy Posted September 23, 2018 Share Posted September 23, 2018 Still sounds like a DNS resolution problem to me. Does anyone out there having the problem know how to change their DNS settings? If so, try the settings I gave above and see if that helps. DNS is a server - usually provided by your internet provider (ISP) - that converts "BMFA.org" into numbers that the computer understands - a bit like a phone book for computers. Usually ISPs have their own DNS server, but I've found OpenDNS to be generally faster and more reliable. All you have to do is tell your computer (or router) to use that instead of the one that your ISP gives you. It will be in your internet settings somewhere (I'm not an expert on windoze!). Most people seem to leave it on "auto", but you can set it manually. All my computers use OpenDNS and I've not had the problem. It may be a coincidence, but its worth trying... -- Pete Quote Link to comment Share on other sites More sharing options...
Former Member Posted September 23, 2018 Share Posted September 23, 2018 [This posting has been removed] Quote Link to comment Share on other sites More sharing options...
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