Peter Miller Posted March 30, 2020 Share Posted March 30, 2020 I just had a chat with Steve Webb. He told me that Parcel force are not even delivering orders to him because they think the shop has shut down. He has a couple of orders including Saito Engines sitting out in limbo. Of course the shop is still selling goods via mail order .by phone or on line At least my post is still arriving. Edited By Peter Miller on 30/03/2020 14:10:37 Edited By Peter Miller on 30/03/2020 14:11:20 Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted March 30, 2020 Share Posted March 30, 2020 Posted by Robin Colbourne on 30/03/2020 12:37:22: I think this thread is an excellent idea. The shops that are still offering a mail order service are in many cases operating with a skeleton staff, so the last thing they need is us phoning up just to see if they are still open for this. David Ashby, I appreciate you like to give priority to your regular advertisers, however, in these unique circumstances, by supporting and encouraging the UK hobby as a whole both customers and suppliers will benefit. The continued existence of UK suppliers both big and small can only be good for all of us in the long term. Of course Robin, that's obvious and why I agreed to Steve's suggestion. Quote Link to comment Share on other sites More sharing options...
Richard Ashworth Posted March 30, 2020 Share Posted March 30, 2020 Great that so many mail order operations are operating. To give me something to build I have ordered and received two purchases over the last week and a half. Both despatched by model shops within 24hrs using Parcelforce. One received in the advertised 48hrs. The other on 24hr delivery, sat according to their tracking, at Parcelforces Gatwick depot for 3 days before heading up to Leeds. Their website does say ‘may be delays’! I didn’t need the contents immediately so not a problem but got worried it may have been lost. Keep patient, unfortunately looks like we will have a lot of building time. Quote Link to comment Share on other sites More sharing options...
Neil67 Posted March 30, 2020 Share Posted March 30, 2020 Leeds Model Shop still taking online orders. Placed an order last week arrived next day. Excellent service. Quote Link to comment Share on other sites More sharing options...
Bob Cotsford Posted March 30, 2020 Share Posted March 30, 2020 TJD Models were still doing internet orders last week, my Panic arrived last Wednesday Quote Link to comment Share on other sites More sharing options...
Trevor Crook Posted March 30, 2020 Share Posted March 30, 2020 Just spoke to Stan at Phoenix Model Products about one of his Chipmunks. He is still working, very busy, so he got me to order online to save him time. Easy to do, hopefully get the kit within the next week. Quote Link to comment Share on other sites More sharing options...
Nigel R Posted March 30, 2020 Share Posted March 30, 2020 Pegasus - usual quick service from the last week. Quote Link to comment Share on other sites More sharing options...
Steven Webb (Steve Webb Models) Posted March 30, 2020 Author Share Posted March 30, 2020 Posted by Peter Miller on 30/03/2020 14:09:32: I just had a chat with Steve Webb. He told me that Parcel force are not even delivering orders to him because they think the shop has shut down. He has a couple of orders including Saito Engines sitting out in limbo. Of course the shop is still selling goods via mail order .by phone or on line At least my post is still arriving. Hi Pete I don’t want to post loads as I want the thread to be about all UK stores trading through this difficult time . Not just an SWM thread . I’d like to thank everyone else for their posts and wish all the traders a safe time and hopefully light at the end of the tunnel . Also - I just wanted to say we’ve managed to get Parcel Force to get one delivery they’d incorrectly decided not to deliver . Their mantra was - SWM are a shop therefor closed. Despite us realising this might happen and informing them we were open for deliveries . Apart from that the same firm collect from SWM everyday! Perhaps they are feeling the strain like everyone else. Yes we advised deliveries could be made - Up the trades mans entrance . Oooer Mrs. Sorry I couldn’t resist a little Carry on Humour. It’s important to keep smiling & laughing . The Saito parcel is already returned to a closed supplier before we realised PF we’re not delivering and before we were able to correct their error.So it’s in limbo until someone is in at the suppliers to take it back. So annoying as the distributor tried their best to get it to us. We have good stocks but we’re trying to best guess more stock while the supplier closed . Thanks again everyone - Encouraging to know the trade is still doing what it can. When we come out of this we will still need a model trade and model shops to support the Hobby. And we will come out of it. But above all else , Stay Safe , stay home , keep the NHS safe Steve PS I can also add that I made a mail order purchase today with Free Flight supplies for some Mylar and bits with Mike Woodhouse at Free Flight Supplies are taking mail order as usual. Quote Link to comment Share on other sites More sharing options...
Tony j Posted March 30, 2020 Share Posted March 30, 2020 Hi to all Placed an order with RC world yesterday got an e.mail today to say it has been dispatched stay well all Tony J Quote Link to comment Share on other sites More sharing options...
Brian Hammond Posted March 30, 2020 Share Posted March 30, 2020 I just got a Fusion kit from Evolution ,took a couple of days only. Quote Link to comment Share on other sites More sharing options...
Andy48 Posted March 30, 2020 Share Posted March 30, 2020 DB Sport and Scale still sending out kits. Again fast delivery Will keep me busy for a week or two. Quote Link to comment Share on other sites More sharing options...
Tom Gaskin 1 Posted March 30, 2020 Share Posted March 30, 2020 Sussex Model Centre is still doing the business Tom Quote Link to comment Share on other sites More sharing options...
Bruce Collinson Posted March 30, 2020 Share Posted March 30, 2020 Three orders last two days. 4Max and Modelfixings despatched today; awaiting news of third order. Latter’s website suggests there’s only one staff member handling mail orders. I believe that most of the usual UK based suppliers are very busy, which is good. BTC Quote Link to comment Share on other sites More sharing options...
leccyflyer Posted March 31, 2020 Share Posted March 31, 2020 Good to hear from you Steve - hope that everything is going well in the shop, at least on the mail order side and that you are all staying safe and well. All the best Bri Quote Link to comment Share on other sites More sharing options...
John Lee Posted March 31, 2020 Share Posted March 31, 2020 Retromodeller, replied to email within a couple of minutes & order on its way. Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted March 31, 2020 Share Posted March 31, 2020 As stated above, SLEC are still open for on line orders, I ordered a bundle of ply and balsa on Saturday, delivered by TNT today, excellent! Quote Link to comment Share on other sites More sharing options...
Peter Jenkins Posted March 31, 2020 Share Posted March 31, 2020 While searching Ebay for Robart pin hinges, I came across a model shop I'd never heard of. He's operating mail order and it's cheaper to go to him directly rather than through the bay. He's Darrin at DarBro RC Models. Excellent service - ordered yesterday and delivered today. Well done to him and to the Post Office. Quote Link to comment Share on other sites More sharing options...
martin collins 1 Posted April 1, 2020 Share Posted April 1, 2020 Is the Hobbyking UK warehouse still posting stuff out? Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted April 1, 2020 Share Posted April 1, 2020 This is on the UK HK site: UK Customers please note: Orders for this and any other products will be held and not dispatched until the UK Warehouse re-opens after the Government restrictions are lifted. All orders will be dealt with on a strictly first come first served basis whilst stocks last. Quote Link to comment Share on other sites More sharing options...
Geoff Copping Posted April 1, 2020 Share Posted April 1, 2020 Had a word with Mike Woodhouse of Free Flight Supplies yesterday and he's still taking orders, I know he's not a shop but he's still trading. I shall be looking out of the window for delivery man. Inwood Models at Huntingdon is still trading online, telephone sales and auction site with daily RM collections. Quote Link to comment Share on other sites More sharing options...
Darrin Pretorius 1 Posted April 1, 2020 Share Posted April 1, 2020 Posted by Peter Jenkins on 31/03/2020 23:57:06: While searching Ebay for Robart pin hinges, I came across a model shop I'd never heard of. He's operating mail order and it's cheaper to go to him directly rather than through the bay. He's Darrin at DarBro RC Models. Excellent service - ordered yesterday and delivered today. Well done to him and to the Post Office. Thank you for those amazing comments Peter. Yes, still posting orders out and so far all orders arriving quickly. Quote Link to comment Share on other sites More sharing options...
Guest Posted April 1, 2020 Share Posted April 1, 2020 Great to see this thread but please also spare a thought for those that are not able to continue trading during this crisis and are seeing their businesses slowly disappearing. Things are going to be very different once this is over. Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted April 1, 2020 Share Posted April 1, 2020 Further to the above posts about HK, I tried to order some small LiPos from the EU warehouse, always OK in the past but now they are saying that they are not shipping to UK. Not sure if this is just for LiPos? Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted April 1, 2020 Share Posted April 1, 2020 Just been told that orders are not being shipped from EU warehouse to UK, they will only ship locally. Quote Link to comment Share on other sites More sharing options...
George Worley - 4-Max Posted April 1, 2020 Share Posted April 1, 2020 Hi Guys As per a lot of hobby shops we are still accepting and sending out order to UK customers. We are not accepting visitors at this time. We have added a lot of accessories lately to help the budding builders out there. Please click here for our accessories Need a hand in selecting an electric motor for your latest project? then please drop us an email with as much information as you have and then we can advise the correct motor, ESC, prop, battery and even servos if needed. Please click here to visit our website Stay Safe George Quote Link to comment Share on other sites More sharing options...
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