My biggest bugbear is when companies charge extra to deliver to Highlands and Islands. It's not their fault entirely, it's because parcelforce and others apply the levy to them. I'd rather wait a few days and save a couple of quid, but do we get the option........? And what really gets me is I don't even live in the Highlands and Islands region! I get penalised because I have an Inverness post code! Anyway...sorry for the rant....like to get it off my chest once in a while Hey Bert...I've also had fantastic service from the states. 6 days or there abouts usually. Unfortunately the exchange rates going the wrong way now so thats put paid to that, although there are still some bargains to be had.