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Beth Ashby Moderator

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Posts posted by Beth Ashby Moderator

    The thread for your subscriber questions and queries **please do not start a new thread**

    in RCM&E Magazine

    Posted

    Posted by Geoff Sleath on 04/05/2019 17:36:45:

    My paper RCME came through the letterbox this morning wrapped in its plastic cover. It doesn't actually say but my wife ( a keen recycler/gardener etc) wondered if it was compostable or at least biodegradable or capable of recycling? There's nothing to give any indication. Just wondered as many of us are becoming more aware of unnecessary single-use plastic use.

    Geoff

    I've asked the question... will come back to you when I have an answer!

    The thread for your subscriber questions and queries **please do not start a new thread**

    in RCM&E Magazine

    Posted

    Posted by Shaun Walsh on 04/05/2019 15:33:45:

    I have just downloaded the latest digital RCM&E and, as sometimes happens, one if the pages failed to load properly, it appears as a page of random colours with a 0 in a black box.

    Is there any way to get the viewer to delete the edition and re-upload it

    HI Shaun,

    Would you mind taking a look and letting me know if the issue has been resolved for you now? I've had a message from the lady who uploads to say its all showing clear her end. If not, could you let me know which page is missing. Feel free to PM if easier.

    Thanks

    Beth

    The thread for your subscriber questions and queries **please do not start a new thread**

    in RCM&E Magazine

    Posted

    Eric,

    Sorry I wasn't completely clear and yes, you're right, I meant that no subscription prevents you from accessing the back issue library.

     

    Julian,

    As per my PM's, I have asked someone from the subs bureau to contact you, I've asked for an update again and will get back to you when I hear something from them.

     

    Thanks

    Beth

    Edited By Beth Ashby Moderator on 03/05/2019 11:30:57

    Digital subscriber versus subscription number

    in Report A Problem

    Posted

    Hi Mike,

    As Paul said, we do have a thread for all your subs enquiries here for any future queries but as I've caught this one, I will answer here.

    Yes we work with Pocketmags but any Pocketmags subscribers can only access their digital editions through the pocket mags app and website, it doesn't tie up with the archive on this website or any of the subscriber only content because they are a third party organisation.

    In order to access the archive, content on here and to be able to view the magazines on the pocket mags app, you'd need to subscribe through us. This can be done by cancelling your Pocketmags subscription and then re-joining through our subscriptions department who you can call to do this on 0344 243 9023.

    Although not the most simple of answers, I hope this answers your query okay!

    Kell,

    As a digital subscriber, you should be able to access the subscriber only topics. There could be a couple of explanations as to why you can't view them anymore. When you switched to digital only, you'd have received a new subscriptions number. Did you update this in your profile? If not, that would be a reason why you no longer have access.

    And again, same as the above, did you subscribe through us or Pocketmags?

    If you've updated your subs number and subscribed through us, let me know and I'll ask the bureau to look into it for you.

    Thanks

    Beth

    The thread for your subscriber questions and queries **please do not start a new thread**

    in RCM&E Magazine

    Posted

    Posted by Mark Wilson 7 on 26/04/2019 10:43:55:

    If I buy a short term, digital/Print subscription, where is the digital part stored for viewing in the future when the subscription runs out?

    Hi Mark,

    You can view the digital issues on either pocket mags or here on the website, however you'd need a current subscription to view them as there is no option to save or download.

    Beth

    Modelflying.co.uk Christmas Advent Competition updates!

    in Chit-chat

    Posted

    And to you Ken!

    Last winners are:

    Day 23 - airbrush - John Straw

    Day 24 - carribox - John Tee

    Day 25 - transmitter - Brian Seymour

    I'm currently organising the courier to pick up days 10, 11, 13, 15, 17, 19, 21, 23, and 25 tomorrow. Will keep you updated when the others leave HQ!

    Hope you all had a lovely Christmas and Happy New Year to you...

    Modelflying.co.uk Christmas Advent Competition updates!

    in Chit-chat

    Posted

    You're all more than welcome!

    Next winners are:

    Day 20 - carribox - Martin Ashworth

    Day 21 - airbrush - John Melbourne

    Day 22 - magnifier - Nicky Strahan

    ​I won't be able to post any more prizes out until after the Christmas break, but will get them all off to you when we're all back in the office.

    You've still got a bit of time left to enter todays competition to win an airbrush and don't forget to take a few moments out of your busy Christmas Day to enter our Grand Christmas Day Prize to win the Microzone MC6A transmitter by Centry UK!

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