Chris Britton

My stuff has all turned up. The last part yesterday.  I will contact them during the week concerning the other issues. I have been very happy with their service, and the quality (and price) of their goods, their lack of communication has been their only letdown.  I am very glad that its been a short term glitch rather than a something more serrious. Anyway thanks for the help.

Thank you, I admit its most out of character and its a shame since they are one of the best companies I have met for getting stuff to you cheap and quick. I know they were out at a show last weekend and they have staff on holiday. Its just off that they seem to have withdrawn communication with their customers. I hope its a staff shortage and nothing more.  Anyway thanks for the help, they have my email and phone number.

I love BRC hobbies, and I have bought a fair amount of stuff from them, probably 8 - 10 orders or more. I have never before had a problem with them, that is until last week. I have placed three orders of which I have had a problem with with all of them. This alone would not cause me to write here for help. The problem is that I have been unable to contact them for the past 10 days. Their phone is either permantly engaged or when you do get through they dont answer. They have also withdrawn their email contact!  Now the problems with the orders vary from the slight (wrong watt meter sent) to the really annoying (supplied screws for a 300w motor were too short and were pulled out of  the supplied mounting block causing a model to crash) oh and a couple of missing items. But it really is bad when you cant get hold of someone to sort this out

Want one.