Bob Cotsford, if you have not ordered your undercarriage from CarbonCopy yet, well DONT.
CarbonCopy.co.uk customer service is on the extreme end of the bad scale. I had two orders from them, it took 3 weeks to get my first order delivered and that after unanswered calls and emails.
the second one is still on going, I managed to get through after attempting to phone the same number 100 times, yes, you ve read this right; 100 times;to the guy who runs it twice. the first time, he promised that I should get the order by the end of the week. End of week came and nothing, so after numerous attempts, I got through, and no sympathy, and was told that he is not Hobbyking, well guess, what I dont care, I fullfiled my part of the contract, I should expect to get my order in a reasonable time, or at least I should informed of any unexpected possible delay.
Now, its 4 weeks and I m still waiting to get my order. I have to consider the paypal complain route to get him to respond.
Sorry guys, about the unrelated rant. but please, be aware and spend your money somewhere were you will get a good customer experience.