Michael Wright

Crosstown tee, don't worry mate, no offense taken!...I know what you mean now, in fact I travel from Suffolk to Brentford Greater London to use my favorite model shop, not as far as you are traveling but still a 200 mile round trip! What I am really trying to get across in my posts is that I am happy to pay more, wait for stuff to be ordered in for me, but I also expect to be treated politely by the staff, agreed, I don't expect tea and cakes but a smile and 'hello' would be welcome. In this economic climate as a shop owner, if your customers are 'geeky' or a little unusual then said shop owner needs to remain professional and maintain politeness. regards mike

CrosstownTee.....no right to complain!??? mike Edited By Biggles' Elder Brother - Moderator on 07/01/2014 22:04:04

MikeS, I know what you mean, because of stock levels I bit the bullet and bought my wot4XL from slough, still met the same attitude until I mentioned I needed an engine for it at over £300.00 at that point the 'smiles' started. If it had not been so false I would have bought it then, but because of the 'falseness' I went else where, ie Brentford RC where terrific service was received! Now, this may seem like negative posting, but all we just want good customer service. I work in the service industry and have learned early on that my idea of customer service is not relevant. What is required of me is to find out what the customer in front of me (yes, my job is that hands on!) thinks is good service ...then give it to them!! While I agree with BEB as to why it is happening, it is not an acceptable excuse and should not be tolerated! regards mike

This is an interesting thread. When I lived in the Heathrow area I had three model shops within easy reach, one in Harlington,one in Slough, and one in Brentford, all competing with each other, mind you ,I am talking a good 10 years ago now! The first shop mentioned refused to order a speed controller for me, the second was very rude, I needed a female green plug for my twinstar but at the time had a senior moment and said " just let me think a mo" at witch point the owner of the shop thrust a female and a male plug across the counter and literally sneered.."YOU CHOOSE!". The last shop was visited with a friend to help him buy a second hand trainer. We discussed this with the shop owner and it was obvious from what we said and my friends body language that he was on the point of commiting...HE REFUSED TO GET THE MODEL DOWN FOR FINAL INSPECTION saying we probably would not buy it anyway!. If the shop had been full of customers I could understand and would have been happy to have gone back, but it was only us there! Since then the shop in Brentford has changed hands and is now "Brentford RC" where I have enjoyed the BEST CUSTOMER SERVICE I'VE EVER HAD ANYWHERE IN ENY TYPE OF SHOP EVER!!!. Why this 'grumpy attitude' exists I've never been able to work out...from the look of this thread I am not alone! regards mike

Hi Plummit..." It's Squirrels Jim, but not as we know it"!

Hi people...LISTEN UP!!!...sorry to sound a little heavy handed but here goes!...as a qualified pest controller I have seen on average one house damaged by fire every two years that I have worked in the job. Thank goodness nobody was injured in any of the cases, so, you must really get this problem sorted, the fastest way is to use a professional pest controller as we know exactly where to look for entry holes and the traps a lot of us use are so fast and powerful death is almost immediate ....177?..forget it!...22?...through the eye is your only chance for a clean kill, you would not beleve how fast these guys move when caught in a live trap, belive me, I know!, I shot one with a .22, aimed for the eye, missed and hit him just behind the ear...it only knocked him out, and he was up for more before I could re-load! (gun tested every six months and at legal power limit) so forget that idea too!

Thanks for the advice guys, I will be following Victor's recommendation, Cheers Mike

I have recently come by a Wot4 xl kit. I am now ready to fit the radio gear and wondering what servos to fit. I am thinking that a standard size is o.k. for the throttle but maybe something more substantial for the control surfaces, the fitted servo tray is sized for standard ones. Any advice would be welcome as I am aware that it is a slightly larger than normal model. Regards Mike😀😀

Hi Buster...as said it's for humor!...get over it!!..some would see the use of 'Buster prop' as a name to be equally silly humor, harmless and unimportant.

Nice to hear you are almost ready for round 2...we are all waiting with baited breath!!!

Thanks for the 'heads up' Bob, that will help if and when I bounce mine!...cheers!!..are you going to post some pics of the re-build?...we would all ove to see those as it will help others greatly!

Bob, I had the same issue with mine...when I conected power to the model I had to ajust the rudder, and elevator at the push rods!...once in the air it took four clicks of up elevatoer to fly hands off..re-ajusted after that flight at push rod again....keep going mate..we all bend 'erm eventually!!

Sorry to haer about the crash Bob,...did you examine the plane after firt flight of the evening? It sounds as if the damage is quite major...I did not know you could get spares..thats good to know! What did you have to replace?

Hi Bob, different flight sim and cable! As for the breeze, ...for an experienced flyer I don't think its a problem, but for a real novice anything above 7-8mph may be a little disconcerting, but not impossable! Just for fun I fly my 'Baby Boomerang' in a breeze and although it's all over the place its still possible!...I do like sustained inverted with it !

Funny you should say that Bob, I generally use a flight sim to get me back to where I was so that I could fly again with confidence, but the pc/tx lead has gone missing in the move! hence I had to get the Sportsman. RCME liked it also!

Is that the 'Glassair Sportsman' with the Virtual Instructor?...they a very good in my opinion, as like you my ability to get in the air is generaly difficult with often months and this time just over a year between flights. I have a hanger with ten air frames in it at various stages of construction!...the good news?...I have recently moved and have a very large community ground just behind my house, and after discussion with the powers that be there I can fly electric there with thier blessing!...so I bougt the same plane as you ( I think!) and it has enabled me to blow away the rust without haveing to find an Instructor for a brush up lesson!. Where I lived before this was never a problem but having moved to a new village I don't know where the clubs are yet, when I do I will be joining, but until then....

Thanks for the reply ken anderson, just what the doctor ordered!...it's now a functioning item rather than an ornament! Mike the rat catcher

Hi folks, had the pleaseure of buying a ELYSIUM LX60B PRO INTERGRATED BALANCER a couple of years ago but I nerver got to use it as I had to step down from modling for a while. Back on the scene again, but the instructions for the charger are missing, presumed lost during a house move. Done a search on the net and can find lots of references but NOT the instructions..can anybody help as to where to download these from? Cheers mike the rat catcher

Thanks Biggles. Bob....who's that?

Hi, I've just moved up to Suffolk, just outside Haverhill....who can tell me where to fly please?...I fly both ic and electric. Thanks!