Mick Simms Posted September 4, 2015 Share Posted September 4, 2015 hello hope you can help my friend Geoff noble has been trying to log on but it keeps saying password not recognised and asks for his email address but when put in it does not send an email with the new password to his email address hope you can help Quote Link to comment Share on other sites More sharing options...
Pete B Posted September 4, 2015 Share Posted September 4, 2015 Hi Mick, I've been able to emulate Geoff and there doesn't seem to a problem with his account. I'll PM you...... Pete Quote Link to comment Share on other sites More sharing options...
Phil Green Posted December 13, 2015 Share Posted December 13, 2015 When you're certain you typed your password correctly, but the system says its wrong, it is almost always because 'caps lock' is on. Most keyboards have an LED to show when its on. Quote Link to comment Share on other sites More sharing options...
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