Tony, In Phoenix, use a model with training gear and pick the gym as the flying location. Aim to keep the model on the floor within a 3 foot square which are marked on the floor in the gym. Get used to the controls by skating the model around the floor. Progress to hovering off the floor but still in the square you have been using. Once you can do this easily on the sim, take the same idea outside. Hover at least 3 - 4 foot of the deck to get out of the 'ground effect' problem. Simulator practise was the key for me, if you cant do it on the sim, there’s not much chance of doing it for real... Plus, as others have said, get the heli set up properly and try some expo on the controls to soften the response