Colin Leighfield Posted June 27, 2013 Share Posted June 27, 2013 I liked the look of the new HK Spitfire 24 when announced a few months ago, so I bought one. It arrived promptly and I thought the cost including carriage very reasonable. When I opened the box I found that one of the flaps had detached because of a broken hinge clip. The hinges looked very flimsy, so rather than try to fix it I contacted HK. About two weeks later I received a complete flap set with hinges which had been re-designed and are now robust. Because of commitment to the Tucano mass build I put it on one side and did not finish it off until this week. Flew it for the first time on Tuesday evening and it was worth waiting for. Looks brilliant in the air, handles beautifully and has a good turn of speed. For me it's the best foam Spitfire so far, highly recommended. I hear patchy opinions on service from HK, but on this experience I have no complaints. Quote Link to comment Share on other sites More sharing options...
SkippyUK Posted June 27, 2013 Share Posted June 27, 2013 Maybe the trick is to have patience and not expect a 24hr responce?. Quote Link to comment Share on other sites More sharing options...
Colin Leighfield Posted June 27, 2013 Author Share Posted June 27, 2013 Think you're right Skippy. Clearly they had to re-design and re-tool for manufacture and they got it right. I don't have a problem with that. This plane is really good and it's refreshing to see a Mk24. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted June 28, 2013 Share Posted June 28, 2013 Nice to hear positive feedback about HK. I thoughts it was just me - but I've only ever dealt with their support centre. The plane is lovely - get it in the air! It's great ... GG Quote Link to comment Share on other sites More sharing options...
Mark Reynolds Posted July 9, 2013 Share Posted July 9, 2013 I have always had a positive experience when returning items. Just dont expect a response in 24 hours. Quote Link to comment Share on other sites More sharing options...
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