Barrie Dav 2 Posted March 7, 2014 Share Posted March 7, 2014 I've 'treated' myself to the above table saw, it is not cheap, but although there is much hype in the Proxxon ads. about the high precision of these tools, I cannot get the blade vertical. This is, I'm sure that you will agree, useless. I have 'full-size' saws 12" bench saw, Dewalt radial arm saw, band saws etc. that I use for carpentry but I thought that a small ' precision' machine would be just the job for our hobby. I have carefully followed the manual and made all the necessary adjustments indicated. However, the blade angle adjuster is right up against the stop and the blade is about 1mm out of vertical when checked with a square. There is no further adjustment possible. I've sent an email to Proxxon and am awaiting a reply but I thought that in the meanwhile some other owner may have had this problem and had mechanically solved the issue themselves. Any takers? Quote Link to comment Share on other sites More sharing options...
Dave Miller Posted March 7, 2014 Share Posted March 7, 2014 I don't think that you should correct it Barrie rather that you should return it as faulty and ask for a replacement. As you say they are expensive and I think that you have every right to expect better. I've had my eye of one of these but will be holding off for the time being to see what level of customer service you get. Quote Link to comment Share on other sites More sharing options...
Barrie Dav 2 Posted March 7, 2014 Author Share Posted March 7, 2014 No Dave. I'll certainly not tamper with the machine. The resolution will probably take some time (I live in France and bought the saw by mail order over here) but I think that it might be a good idea for you to hold off just to see what happens. Proxxon is a German company and I thought that, at least there, precision meant just that! Quote Link to comment Share on other sites More sharing options...
Colin Leighfield Posted March 7, 2014 Share Posted March 7, 2014 This is interesting for me, I've thought about getting one of these. I have to say though that in my experience, including at one time working for a supplier of German precision tools, that their reputation for infallible quality standards is frequently very exaggerated. However, let's see what response you get. Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted March 7, 2014 Share Posted March 7, 2014 did you get it from chronos or axe minster , if you did you wont have any probs in my experience they are very good Quote Link to comment Share on other sites More sharing options...
Prop Nut Posted March 7, 2014 Share Posted March 7, 2014 Colin, having worked for a British group with a German subsidiary, an American group with British and German subsidiaries, and the British subsidiary of a German company, my experience was similar to yours. I had a problem with a product from Germany last year but, despite several emails to the supplier, written in German, with copies to multiple addresses, I never heard a word back from them. In the end I got someone in the UK to correct the problem, at my expense. Quote Link to comment Share on other sites More sharing options...
Luther Oswalt Posted March 7, 2014 Share Posted March 7, 2014 Take a look at this saw ... I have not clue what it would cost over there but here in the end it would only cost a bit more than the Proxxon. http://www.byrnesmodelmachines.com/tablesaw1.html?id_mm=1018MM435387 Leo Quote Link to comment Share on other sites More sharing options...
Ernie Posted March 7, 2014 Share Posted March 7, 2014 Hi Barry, I've used one for years, they really are very very good. There must be a manufacturing fault... No messing, send it back. It's a quality tool, they should replace it. ernie Quote Link to comment Share on other sites More sharing options...
Barrie Dav 2 Posted March 7, 2014 Author Share Posted March 7, 2014 Thanks for all of your comments. I've just received a reply from Proxxon and they say that clearly there is a manufacturing fault and I should return to the retailer. Ok, but who pays the €23 postage costs? It shouldn't be me so I'll have to pursue that one. Watch this space............. Quote Link to comment Share on other sites More sharing options...
WolstonFlyer Posted March 7, 2014 Share Posted March 7, 2014 There is some info here that might help. Have you tried removing the height and angle adjuster, apparently there is a washer behind it, could that be stopping the full angle travel? ***Link***Edited By WolstonFlyer on 07/03/2014 17:30:20 Quote Link to comment Share on other sites More sharing options...
Pete B Posted March 7, 2014 Share Posted March 7, 2014 Posted by Barrie Dav 2 on 07/03/2014 17:22:40: Ok, but who pays the €23 postage costs? It shouldn't be me so I'll have to pursue that one. Watch this space............. If you get it back, that'll be a first for France, Barrie.... When you contact the retailer, if you can include a pic of the problem to show them, and copy it to Proxxon, that might encourage them to issue an RMA or at least arrange collection.... Pete Quote Link to comment Share on other sites More sharing options...
Barrie Dav 2 Posted March 8, 2014 Author Share Posted March 8, 2014 Thanks for your post WolstonFlyer, it is certainly very interesting and will be saved for future use but I don't intend to touch the innards of this saw now as I don't want to give Proxxon the ability to say that it had been tampered with and in consequence the warranty is invalid.. I'll just return it to the supplier. Pete, I intend to ask Proxxon to arrange collection and make a fuss if they decline. I make be making history here if they agree. However under a new scheme with the bank (CA) they will cover the carriage costs in this type of circumstance provided the item was paid for with their CB card. Barrie Quote Link to comment Share on other sites More sharing options...
karin corbin Posted March 8, 2014 Share Posted March 8, 2014 Posted by Barrie Dav 2 on 07/03/2014 17:22:40: Thanks for all of your comments. I've just received a reply from Proxxon and they say that clearly there is a manufacturing fault and I should return to the retailer. Ok, but who pays the €23 postage costs? It shouldn't be me so I'll have to pursue that one. Watch this space............. Hi Barrie, thanks for dropping on my blog to read the article I wrote about adjusting the Proxxon tablesaws. I don't think you will need to return your saw to fix this issue. If you look at the front of the saw on the face of the tilt adjustment you will see a small metal plate with a indicator pointer on it. That plate should have a slot in it for making fine adjustments to the tilt position. I don't have your exact model but I imagine they will have used the same scheme as mine for controlling blade tilt. That small plate is it, it is the stop that determines if the blade comes up to 90 degrees at the range of its travel. Even if you had to file a small amount off the corner of the metal adjustment plate where it hits the end of the curved slot you will still be able to fix this yourself in a matter of a few minutes. You will need to unscrew the long adjustment knob as well as the large locking nut to be able to reach the screw onthe adjustment plate. Hope this information gets you on the road to making more great models with your new saw. Regards, Karin Corbin Quote Link to comment Share on other sites More sharing options...
karin corbin Posted March 8, 2014 Share Posted March 8, 2014 woops sorry about saying you might need to file the corner on the tilt adjustment plate. It is early here and I have not yet had my coffe. You should not need to file the plate as the movement will be in the other direction taking the plate away from then end of the slot to allow it to come up to a full 90 degrees. Anyway there is no need for you to worry about returning the saw. I will add how to make this adjustment to my blog posting on the proxxon saw to help others who have this problem and might drop in to my blog looking for help. Quote Link to comment Share on other sites More sharing options...
karin corbin Posted March 8, 2014 Share Posted March 8, 2014 Woops, now I really have egg on my face I was looking at the 45 degree end of the slot. The 90 degree stop is actually the end of the long curved slot. I get sawdust built up at that end and that will prevent a full 90 adjustment but cleaning takes care of that sawdust build up issue. However since your saw is new it is likely not sawdust so what I suspect is that there is some flash on the casting at the end of the slot. You should be able to clear up that issue with a bit of sanding. You could if needed also slightly increase the length of the slot with a sanding drum. It won't take much work to fix this issue and that should not void your warranty. Being a model maker I know you will do a nicely finished job on the metal surface, no one but you will ever know Regards, Karin Corbin Quote Link to comment Share on other sites More sharing options...
Barrie Dav 2 Posted May 23, 2014 Author Share Posted May 23, 2014 At last I have resolved the issue of the faults in my new Proxxon FET saw. I've been in correspondence with person at Proxxon H Q. in Germany. Proxxon said that they had asked the vendor to change the saw for a new one but that I'd have to pay the postage to the vendor. I disagreed with my having to pay the carriage. The item was new and faulty. Proxxon then agreed to have the faulty saw collected from my home and send me a new one, it having first been checked over in Germany. The new machine has arrived and the cuts run true. The lady at Proxxon with whom I'd been having the correspondence could not have been more helpful. A good amount of time has elapsed since the matter was initially raised but I've had a couple of holidays and a spell in hospital. The Bard made some mention of 'All's well that................' Quote Link to comment Share on other sites More sharing options...
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