ericrw Posted July 13, 2015 Share Posted July 13, 2015 June 30th,, ordered from Hobbyking uk a Zippy Compact 37000mah 4s 25c lipo battery. It arrived two days later but on looking closely at the battery, I realised that it was a 3 cell but it was marked by a marker pen as a 4 cell. The difference was in the weight, voltage and size. I promptly, contacted Hobbyking support and what a lot of hassle that is. I filled in the RMA form, took a photo of the battery, submitted the post office tracking number and to where sent (UK). All these individual requests were made on a daily basis. Then finally I was asked to submit the post office notification of delivery. Today, I`ve received an e.mail confirming that they have received the battery and following further evaluation it will require 1 or two more weeks. I dare not order another 4 sell as they may have a batch of incorrectly marked batteries. Today is the 13th ! LOL. Edited By ericrw on 13/07/2015 16:52:51 Quote Link to comment Share on other sites More sharing options...
Dave Hopkin Posted July 13, 2015 Share Posted July 13, 2015 Was the balance lead 3 or 4 Cell? I always try and order from the UK warehouse, much faster and less hassle if there is anything wrong Quote Link to comment Share on other sites More sharing options...
ericrw Posted July 13, 2015 Author Share Posted July 13, 2015 The balance lead was the only thing I did not check but all my other checks point to a 3 cell. I ordered from Hobbyking UK but I`ve only experienced hassle and delay ! Quote Link to comment Share on other sites More sharing options...
Paul Marsh Posted July 13, 2015 Share Posted July 13, 2015 beware of the spell checker... ? Quote Link to comment Share on other sites More sharing options...
ericrw Posted July 13, 2015 Author Share Posted July 13, 2015 It was too late, I had already presses "Add Posting" !! Quote Link to comment Share on other sites More sharing options...
Biggles' Elder Brother - Moderator Posted July 13, 2015 Share Posted July 13, 2015 What did the voltage come out at Eric, and how did you check it? BEB PS I assume you mean a 3700mAh battery? Quote Link to comment Share on other sites More sharing options...
ericrw Posted July 14, 2015 Author Share Posted July 14, 2015 Yes, it is a 3700 mAH. I actually did not check the voltage but it was obvious that it was only a 3 cell. From HK battery list I ordered a ZC 3700mAH 4s 25c lipo, dimensions 148x33x44mm, weight 387g. £19.63. What I received was a ZC 3700mAH 3s 25c lipo, dimensions 146x19x43mm, weight 305g. price £14.82. Quote Link to comment Share on other sites More sharing options...
ericrw Posted July 20, 2015 Author Share Posted July 20, 2015 Just been informed by HK that my claim is valid. Quote Link to comment Share on other sites More sharing options...
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