David Ovenden Posted October 6, 2015 Share Posted October 6, 2015 I have a Black Horse Wilga kit bought over a year ago at the Nats. Now I get round to building it I have found it has missing parts - the moulded U/C to fuselage fairings (part 2a). I have emailed Ripmax and Black Horse direct with absolutely no response. Has anyone had any success in getting replacement parts for Black Horse models. If so, how? Quote Link to comment Share on other sites More sharing options...
Martin Whybrow Posted October 6, 2015 Share Posted October 6, 2015 Ripmax, I have to say, are pretty poor at dealing with customer enquiries. Quite a number of retailers do sell Black Horse spare parts, but I suspect they may only keep bits that tend to break. Quote Link to comment Share on other sites More sharing options...
Tomtom39 Posted October 6, 2015 Share Posted October 6, 2015 David, It would be worth your while to contact Ripmax by phone as I have had issues in the past getting a response back via email. Quote Link to comment Share on other sites More sharing options...
David Ovenden Posted October 9, 2015 Author Share Posted October 9, 2015 Tried phoning Ripmax customer service several times but the phone wasn't answered on any ocassion. Just rang and rang.Strange that nobody answers either email or phone. Quote Link to comment Share on other sites More sharing options...
cymaz Posted October 9, 2015 Share Posted October 9, 2015 WHEELSPIN hobbies might help. They carry a good supply of parts, although I wouldn't know about BH Models. Still, it's an option......they might know of someone else. Quote Link to comment Share on other sites More sharing options...
Stevo Posted October 11, 2015 Share Posted October 11, 2015 Whatever you do, don't contact BH... they never replied to anything I ever sent them! Quote Link to comment Share on other sites More sharing options...
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