After waiting for some 10 days for a plan i ordered and contacting Myhobbystores, and getting a reply that said they did not know when i will receive the plan,i decided to post the fact on the forum,i got a reply next day asking for details of the plan order,which i sent yesterday evening.
This morning i received a reply saying that the printers did not have the plan file on there system,so the file was found by Myhobbystore and sent to printers with instructions to get it printed,and sent recorded post,hopefully to be received by me to-morrow.and also they have given me a credit on my account of £5.
I must say they acted very quickly to resolve the matter and i thank them very much.
Well done Myhobbystore.
best regards Jeff