Martin - RAM Models Posted September 16, 2015 Share Posted September 16, 2015 At a loss with how to make contact this company. To date....... About three emails through their website contact form with no reply. Two calls one of 15 minutes another of 25 minutes. Never picked up always placed on hold. Presently been on hold for plus ten mins....not holding much hope of an answer. Is it possible for someone to contact me please about one of your products I am having difficulty purchasing please ? Regards Martin Quote Link to comment Share on other sites More sharing options...
kc Posted September 17, 2015 Share Posted September 17, 2015 In another thread - Bambino Free Plan - it says they only man the phones 10 am to 2pm! Quote Link to comment Share on other sites More sharing options...
Martin - RAM Models Posted September 18, 2015 Author Share Posted September 18, 2015 Cheers for the comments KC. I've been trying between those times plus now sent a further three emails without reply. Pretty poor perforrmance tbh. Quote Link to comment Share on other sites More sharing options...
Martin - RAM Models Posted September 18, 2015 Author Share Posted September 18, 2015 On the phone to them now as I type the above actually. 15 mins so far Quote Link to comment Share on other sites More sharing options...
Biggles33 Posted September 18, 2015 Share Posted September 18, 2015 Me too ! I took advantage of the recent 30% discount and bought 3 full sets of plans & CNC wood but unfortunately one of the plans sent was for a different model. As soon as I received the wrong plan I emailed them about the problem but heard nothing. I've tried again but still have no reply or correct plan. From the experiences above I'm not going to waste time and money on phone calls so I'll keep trying by email and see if they eventually respond. If not then I guess I'll have to ask my credit card company to get involved but seems surprising if MyHobbyStore really are that unresponsive. Quote Link to comment Share on other sites More sharing options...
Masher Posted November 13, 2015 Share Posted November 13, 2015 To show that MHS can be as good as anyone: I ordered the Ruhig Tigre plans Wednesday evening and received them early Friday morning. Seems good to me Quote Link to comment Share on other sites More sharing options...
Flyer Posted November 13, 2015 Share Posted November 13, 2015 Ordered plan last Friday, duly delivered Wednesday. I'm happy with that. Now all I got to do is build the plane....... Quote Link to comment Share on other sites More sharing options...
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