Rocker Posted December 26, 2018 Share Posted December 26, 2018 Anyone needing any Flightline/Freewing Spare parts .I can highly recommend " R C Castle " They are based in Hong Kong but the spare parts for your Flightline /Freewing are cheaper to buy from then anywhere in Europe or the UK ( that is also taking in account of the postage They are still cheaper ) and boy is the delivery quick .Order a set of retracts for my Freewing Hawk on the Thursday before Christmas and just received an e mail telling me they will be delivered tomorrow .I do not think that would of been so quick even coming from a company in the UK .That is including the Christmas break in the middle .Very impressed Quote Link to comment Share on other sites More sharing options...
SIMON CRAGG Posted December 26, 2018 Share Posted December 26, 2018 We have been using them for quite while, great prices amd fantastic service. Brilliant!. Quote Link to comment Share on other sites More sharing options...
Geoff Parkes Posted December 28, 2018 Share Posted December 28, 2018 Been using R C Castle for about 3 years , i agree prices and service are the best, also he seems to help with the VAT and import duties ? ?, his prices for fan units will not be beaten, ordered some parts from him last Sunday, had an E mail on Monday to tell me that they were on their way by air mail . Quote Link to comment Share on other sites More sharing options...
woody Posted December 28, 2018 Share Posted December 28, 2018 Thanks for the info guys, The Service from the uk supplier for Freewing parts is absolutely shocking. Cheers Woody Quote Link to comment Share on other sites More sharing options...
Rocker Posted December 28, 2018 Author Share Posted December 28, 2018 Yes I know .I will not use them had a real bad experience with them made me feel RED .I can highly recommend R C Castle brilliant service and very helpful ,I get all my Freewing/Flightline spare from R C Castle and has I have said a very quick delivery ,quicker then most UK Model Shops !!!! Quote Link to comment Share on other sites More sharing options...
woody Posted December 28, 2018 Share Posted December 28, 2018 Both myself and a friend of mine have both had a nightmare with them, they couldn’t run a bath let alone a business customer service is absolutely paramount these days as it’s so easy to go elsewhere. And they have absolutely no clue about that whatsoever. I would just tell people to go to motion rc in the eu great service and fast delivery Quote Link to comment Share on other sites More sharing options...
Rocker Posted December 28, 2018 Author Share Posted December 28, 2018 Strange I have always had first class service from RC Castle and they always have the spare parts in stock unlike Motion R C Europe where when ever I look at the spares on there web site most are out of stock ,but the more choice we have the better it is for everyone .Saying that I have just pre-order the Flightline 1600 Corsair from Motion RC Europe so I hope you are correct Woody on there service being has good has you say it is .Time will tell Quote Link to comment Share on other sites More sharing options...
Rocker Posted December 28, 2018 Author Share Posted December 28, 2018 Looks like I need to apologise Woody just look on Motion RC Europe and there spare parts are all in stock .Might give them a try next time I need some spare parts for my Freewing/Flightline models Quote Link to comment Share on other sites More sharing options...
Jon Laughton Posted December 29, 2018 Share Posted December 29, 2018 One more vote for not using the Red UK supplier: utterly shambolic / atrocious service and supreme arrogance Quote Link to comment Share on other sites More sharing options...
Rocker Posted December 29, 2018 Author Share Posted December 29, 2018 Totally agree with Jon .My advice stay well clear use Motion RC or R C Castle Quote Link to comment Share on other sites More sharing options...
woody Posted December 29, 2018 Share Posted December 29, 2018 For sure stay away from Red........you have been warned!! Quote Link to comment Share on other sites More sharing options...
sgwlm Posted December 31, 2018 Share Posted December 31, 2018 another +1 for R C Castle, i ordered several parts for F18 90mm on 27/12/2018, they have just arrived, 31/12/2018, received from half way around the world that is better than some of the UK post Quote Link to comment Share on other sites More sharing options...
Geoff Parkes Posted January 1, 2019 Share Posted January 1, 2019 just a follow on from my previous post, the parts ordered were delivered yesterday ( Monday) this is amazing 1 week from ordering with Christmas in the middle , thats from the other side of the world, you would be pushed to beat that if it was posted from a U.K. stockist. Quote Link to comment Share on other sites More sharing options...
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