Ed Darter Posted June 2, 2011 Share Posted June 2, 2011 Just a heads up that a friend received an email this morning from Horizon hobby describing a random issue with DSMX transmitters when used in DSM2 mode with lower end DSM2 RX's. Apparently they can go into a 'hold' and a recall is being organised. Instances are very rare, but no mention as to whether there is a specific set of actions to induce the behaviour. Not sure if I should post the original email details here but happy to do so if the admins say its ok. Basically lists the PID's affected for DX6i, DX5e, DX4e, DX7, DX8, JRP9503 and JRP9303. Apparently it only happens with the following RX's: AR500, AR6100, AR6100E, AR6110, AR6110E, AR6200 and AR6300 It should be noted that using the TX in DSMX mode is absolutely fine ! Hopefully with Horizons excellent customer service this will be sorted out asap!Edited By Ed Darter on 02/06/2011 13:29:11 Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted June 9, 2011 Share Posted June 9, 2011 Full details here at the Horizon UK site. Quote Link to comment Share on other sites More sharing options...
Alan Cantwell Posted June 9, 2011 Share Posted June 9, 2011 what happens with a set you have bought 2nd hand? ive just bought one for glider use, virtually unused, but i am not the original owner, reciever is the 6200 Quote Link to comment Share on other sites More sharing options...
Tim Mackey Posted June 9, 2011 Share Posted June 9, 2011 Shouldnt matter...send it in, Im sure HH will check and sort as required. Quote Link to comment Share on other sites More sharing options...
Braddock, VC Posted June 9, 2011 Share Posted June 9, 2011 Sporadic? there seem to be at least 7 rxs and 13 lots of txs affected seems to me it's a cock up of far greater magnitude than the futaba one. Incidentally just changed over to google chrom so this is my first post in a long while. Edited By John Gibbs on 09/06/2011 20:46:18 Quote Link to comment Share on other sites More sharing options...
Alan Randall Posted June 10, 2011 Share Posted June 10, 2011 I see the Spekytrum knockers are coming out of the wood work !My Dx8 is one of the recall batch, but i have experienced no problems so far as I am aware. My mate despatched his Dx8 to Horizon on Monday and got it back by Thursday. Excellent service and not something difficult to fix it would appear. Quote Link to comment Share on other sites More sharing options...
Pete B Posted June 10, 2011 Share Posted June 10, 2011 Mine is on the list too - not that I've had a problems with it. I was hoping HH UK would deal with mine (I'm in France) but they couldn't and Glenn referred me to the French distributor. Typically, nothing about the recall is listed on their website - and they say that ALL returns, warranty or otherwise, are at the expense of the customer..... Having no faith whatsoever that I'll get any sort of satisfaction from them (customer service is an unknown concept here), I'll wait until I'm back in UK next month, when HH will sort it for me. Pete Quote Link to comment Share on other sites More sharing options...
Alan Randall Posted June 10, 2011 Share Posted June 10, 2011 There are benefits for living in the UK after all. HH UK has followed the US patern and done it all FOC via FedEx. The list that John Gibbs refers to is not particularly great in the UK. If you analyse it, many are not available here yet, if ever. Quote Link to comment Share on other sites More sharing options...
James M Posted June 10, 2011 Share Posted June 10, 2011 Would rather stick with a manufacture that omits there are faults and then corrects them in a professional manner - as spektrum are doing here - than use a company that gets fewer errors but then doesn't help with there resolution. My DX8 is off getting mended and will soon be back! The only bug bear is that I'm now not going to maiden my new brace of flying wings this saturday, I have a DX6i but as the rxs are embedded in the foam i'd rather do it once than keep recovering. Quote Link to comment Share on other sites More sharing options...
David E Posted June 10, 2011 Share Posted June 10, 2011 Seems strange that the fix is a firmware update but you can't do it from the SD card. Guess they're doing something a little more fundamental to it. Indeed, I am glad Spektrum are willing to admit to problems and do recalls. Quote Link to comment Share on other sites More sharing options...
Tim Mackey Posted June 10, 2011 Share Posted June 10, 2011 Posted by James M on 10/06/2011 12:03:55:Would rather stick with a manufacture that omits there are faults and then corrects them in a professional manner - as spektrum are doing here - than use a company that gets fewer errors but then doesn't help with there resolution. My DX8 is off getting mended and will soon be back! The only bug bear is that I'm now not going to maiden my new brace of flying wings this saturday, I have a DX6i but as the rxs are embedded in the foam i'd rather do it once than keep recovering. When I have the Rx buried and inaccessible, I usually fit a short extension lead to the battery/bind socket, and leave it poking out. power is fed via any spare socket. This way, I can bind /re-bind to different Tx s Quote Link to comment Share on other sites More sharing options...
James M Posted June 10, 2011 Share Posted June 10, 2011 When I have the Rx buried and inaccessible, I usually fit a short extension lead to the battery/bind socket, and leave it poking out. power is fed via any spare socket. This way, I can bind /re-bind to different Tx s Thanks Tim A simple and elegant solution to a problem that has baffled me for the last 3 years.......I guess age has it's benefits...... Was going to point out that they are powered wings, and this wouldn't work, but then remembered that the bind/battery socket is the one before the throttle circuit!! Now all I need is a a brace of short extension leads..........but as the house has been newly decorated and the spares boxes aren't were I left them, I swear that they grow legs and move when I'm not looking......this will mean another trip to the LHS.........such a hardship Quote Link to comment Share on other sites More sharing options...
Steven Butler Posted June 10, 2011 Share Posted June 10, 2011 Murphys law I found out about this recall two hours ago, exactly 2 hours and 15 minutes after I sold my dx6i on bmfa. If only I had seen the bulletin before I would not be without a transmitter for a week. Looks like the DX8 is off for a trip. I have to say apart from the inconvenience in having to send it back and wait in on Wednesday for it to be collected Horizon's customer service is excellent. Steve Quote Link to comment Share on other sites More sharing options...
Tom T Posted June 10, 2011 Share Posted June 10, 2011 I brought a Dx6i DSMX (mode 2) TX + AR6200 RX from Kings Lynn model shop the other week. Do i need to get it checked? If so do i return it to Kings Lynn or direct to HH? Thanx Happy flying Tom Quote Link to comment Share on other sites More sharing options...
Pete B Posted June 10, 2011 Share Posted June 10, 2011 Look for the PID number which is on a sticker inside the battery compartment, Tom, then go to the link David Ashby has provided at the top of the thread. If your number starts with HS, HH, HT, HE or HA, then follow the instructions on the HH site. Notify them through the site and they'll arrange to have the Tx picked up by Fedex and you'll get it back, probably within 4-5 days. No point in taking it to the LMS. Pete Quote Link to comment Share on other sites More sharing options...
Tom T Posted June 10, 2011 Share Posted June 10, 2011 Ok thanx Pete Ive got my code Tom Quote Link to comment Share on other sites More sharing options...
Tom T Posted June 10, 2011 Share Posted June 10, 2011 One more thing, Ive got the DSMX transmitter but i don't know if i run it on DSM2? SHould i send it anyway? Thnx Happy flying Tom Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted June 10, 2011 Share Posted June 10, 2011 When both the transmitter and receiver are turned on and talking to each other, does the display show either DSM2 or DSMX Tom? The DX8 does display this on the screen. Quote Link to comment Share on other sites More sharing options...
Pete B Posted June 10, 2011 Share Posted June 10, 2011 I think the AR6200 is DSM2 only. If you have the new DX6i with DSMX, I think you'll need to get it checked. If the Rx isn't specifically DSMX, like the AR600, AR8000 etc, then the Tx defaults to DSM2, so it may need the adjustment. Pete Quote Link to comment Share on other sites More sharing options...
Tom T Posted June 10, 2011 Share Posted June 10, 2011 Ok thanx ill check and reply to you later as ive got good old Air Cadets now YAY! Thnx Tom Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted June 10, 2011 Share Posted June 10, 2011 Just to add to the heads up, Greenacres MAC are considering their options and consulting the BMFA about this issue and the RCM&E Fly In. It seems to me, quite likely that pilots will not be able to fly at the event with a DSMX transmitter and one of the receivers in question. Unless the transmitter has had the upgrade at HH. Quote Link to comment Share on other sites More sharing options...
matthew carr Posted June 11, 2011 Share Posted June 11, 2011 could this type of hold behaviour cause a plane to crash ie nose dive ? Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted June 11, 2011 Share Posted June 11, 2011 As I understand it, this "Hold" means all servos stop at the position they are in at that moment and all control is lost. So possibly yes. Quote Link to comment Share on other sites More sharing options...
martyn sharp Posted June 11, 2011 Share Posted June 11, 2011 I really like my dx6i and dx8 but is seems to me that in there eagerness to place items on the market full testing is a little bit lax i'm going to lose both my transmitters for a week or so and the dx6i has been recalled before as were the 500 receivers as things get more complicated the more to go wrong . I wonder that if a plane now dos some damage to a person or property and you had not sent it back for an upgrade who would pay the insurance if Geenacres are talking to the BMFA about it must be some concern over it Martyn Quote Link to comment Share on other sites More sharing options...
matthew carr Posted June 11, 2011 Share Posted June 11, 2011 the reason i say is because i was flying my fms mustang a couple of weeks ago on its maiden and it nose dived straight in to the ground and is now beyond repair because i lost control of the elevator and then i would regain control and then lose it again ,anyone thinks that they may replace my plane as it was brand new ?Edited By Biggles' Elder Brother - Moderator on 11/06/2011 14:25:50 Quote Link to comment Share on other sites More sharing options...
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