Mike Hardy Posted March 26, 2013 Share Posted March 26, 2013 I ordered a motor and Li-Po from HK thought I was on the UK site - not sure now. How can I tell from the order which warehouse? I have the tracking numbers. Mike. Quote Link to comment Share on other sites More sharing options...
Martian Posted March 26, 2013 Share Posted March 26, 2013 ordered a lipo and charger on the 21/03/13 it was dispatched on the 22/03/13 I recieved them on Mon 25/03/13 I call that first class service Quote Link to comment Share on other sites More sharing options...
Phill @ Elite Workwear UK Posted March 26, 2013 Share Posted March 26, 2013 Mike - It ususally says UK warehouse in brackets after the product name. Quote Link to comment Share on other sites More sharing options...
Martian Posted March 26, 2013 Share Posted March 26, 2013 Mike if you go to your HK account details and click on check you will see orders placed select the order you placed by clicking then you will see a list of products ordered it will state warehouse ordered from Quote Link to comment Share on other sites More sharing options...
jack lackmaker Posted March 26, 2013 Share Posted March 26, 2013 6 days ago i orderd from hk/uk it has been in the warehouse being packed shown as being in stock all this time there it still is and i cannot get them to tell me why or even when it will be sent i have contacted them at least 8 times all i get is it will be sent soon . Edited By jack lackmaker on 26/03/2013 17:12:43 Quote Link to comment Share on other sites More sharing options...
scott cuppello Posted March 26, 2013 Share Posted March 26, 2013 Please send me the order number and I will look into it, if it has been ordered from the correct warehouse and was in stock, there is no reason for us to delay it. Quote Link to comment Share on other sites More sharing options...
Mike Hardy Posted March 26, 2013 Share Posted March 26, 2013 Thanks all, it would appear I've ordered from Hong Kong yet I was on the UK web site how strange is that - how did I go wrong? No wonder its been 10 days and no delivery. Mike. Quote Link to comment Share on other sites More sharing options...
Mike Hardy Posted March 26, 2013 Share Posted March 26, 2013 For Scott Cuppello Hobby King The order Nos 2006417391 and 2006416091 Thanks, Mike. Quote Link to comment Share on other sites More sharing options...
jack lackmaker Posted March 26, 2013 Share Posted March 26, 2013 For Scott Cuppello Hobby King The order Nos is 2006457085 Thanks,Jack. Quote Link to comment Share on other sites More sharing options...
Glyn R Posted March 26, 2013 Share Posted March 26, 2013 My experience is that in stock items from UK arrive in 2 or 3 days from order and Hong Kong about 2 weeks. I call this very good service. Quote Link to comment Share on other sites More sharing options...
John Olsen 1 Posted March 27, 2013 Share Posted March 27, 2013 Well, I know the topic was not the HK warehouse, but I have to say they excelled themselves with my last order. Took about five days from start to arrival, from Hong Kong to New Zealand. For those who think that maybe it is not too far, bear in mind that Hong Kong is actually closer to the UK than to NZ, at least in Great Circle miles. So I now have a nice ASP 160 twin to play with....as well as the miniature servo plugs my son needed! (My engine was just to fill up the package.) John Quote Link to comment Share on other sites More sharing options...
jack lackmaker Posted March 27, 2013 Share Posted March 27, 2013 To Scott Cuppello i had a e mail from Viviantoday saying order no 2006457085 is being processed it has been like this now for 7 days i have still no idea when it will be sent note both items are in stock Quote Link to comment Share on other sites More sharing options...
Mowerman Posted March 27, 2013 Share Posted March 27, 2013 I ordered parts from UK warehouse but they were out of stock and apparantly passed the order to the Hong Kong warehouse, Took 52 days to arrive, would have been quicker by mule train. Quote Link to comment Share on other sites More sharing options...
scott cuppello Posted March 27, 2013 Share Posted March 27, 2013 Posted by Mowerman on 27/03/2013 09:59:07: I ordered parts from UK warehouse but they were out of stock and apparantly passed the order to the Hong Kong warehouse, Took 52 days to arrive, would have been quicker by mule train. We don't do this......our system does not allow this.....can you give me the order number please to confirm your statement? Quote Link to comment Share on other sites More sharing options...
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