Gordon Whitehead 1 Posted February 15, 2019 Share Posted February 15, 2019 Is it just me, or does anyone else find the new viewer released with the current issue inconvenient to use? Before, you simply clicked a right-arrow to get the next page and there it was at the same magnification. Now, clicking on the right arrow shrinks the page below legible, turns over two pages, and then you have to re-magnify it to the size you want and then scroll for the first of the two pages presented. Can we have the original viewer back, please? I don't have enough life left to spend faffing with this worse system. Kind regards Gordon Quote Link to comment Share on other sites More sharing options...
Keith Berriman Posted February 15, 2019 Share Posted February 15, 2019 Got To Agree with Gordon Can we have original set up back PLEASE Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted February 15, 2019 Share Posted February 15, 2019 Hi both, Thanks for your comments. This is something that was already on my radar and our IT guy is currently working on a solution where you stay in the zoomed in view when you turn pages as before. Beth Quote Link to comment Share on other sites More sharing options...
Gordon Whitehead 1 Posted February 15, 2019 Author Share Posted February 15, 2019 Thanks for your reply Beth. Looking forward to the solution Gordon Quote Link to comment Share on other sites More sharing options...
IanR Posted February 15, 2019 Share Posted February 15, 2019 Hello Beth Is there a good reason for changing the viewer or is it just change for change's sake? As the others have said, can we please have the old viewer back. Ian Quote Link to comment Share on other sites More sharing options...
IanR Posted March 12, 2019 Share Posted March 12, 2019 The April issue is still using the same rubbish viewer. I think its time to complain - I pay for a Print + Digital subscription and I'm sorry to say that the digital version is not fit for purpose. Now I see that, when zooming in, some of the print characters overlap and some characters are missing. Along with problems trying to navigate around. It really is a rubbish system. Beth, don't let the tail wag the dog. Tell your IT guy to reinstate the old viewer. Quote Link to comment Share on other sites More sharing options...
Stephen Belshaw Posted July 23, 2019 Share Posted July 23, 2019 Sorry to resurrect an old thread but the viewer is still unusable. After a reading hiatus I tried to pick up my backlog with the April edition but all the problems outlined by the OP are still in evidence, It doesn't work! I've paid for a service I can no longer use, what is being done about this? Quote Link to comment Share on other sites More sharing options...
Pete B Posted July 23, 2019 Share Posted July 23, 2019 Above points noted, we'll pass it on to those concerned Pete Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted July 24, 2019 Share Posted July 24, 2019 Hi Stephen, let me do some finding out then return to you. David. Quote Link to comment Share on other sites More sharing options...
Stephen Belshaw Posted July 24, 2019 Share Posted July 24, 2019 Thank you David! Quote Link to comment Share on other sites More sharing options...
Steven S Posted July 24, 2019 Share Posted July 24, 2019 I also dislike the new viewer. My main problem is loosing the "Print" function. I've built several planes from the free plans and like to print the articles that go with them. The article is the only building instructions for the plans other than the forum thread, and some of those are getting pretty thin these days. The 3D view can be very helpful at times. With the old printer you could print the page or save it as a pdf, which is very handy as then you can enlarge it and print it at a bigger scale. Quote Link to comment Share on other sites More sharing options...
ASH. Posted July 24, 2019 Share Posted July 24, 2019 I feel exactly the same as Gordon the OP. This was brought up back in February and nothing has been done so far. Can we please have the previous viewer back pronto. "if it's not broke don't fix it". Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted July 24, 2019 Share Posted July 24, 2019 I’ve learned that the change was driven by a need to move from Flash to HTML for the website as Flash will cease to exist in 2020. Stephen, are you saying the viewer doesn’t work at all? No magazine is visible? Pages can’t be turned? Or that the viewer doesn’t operate very well? It seems fine to me on an iPad. Viewing pages in portrait means I can read text without zooming although, granted, landscape needs a zoom. David. Quote Link to comment Share on other sites More sharing options...
Stephen Belshaw Posted July 24, 2019 Share Posted July 24, 2019 David, I can see the magazine but when I zoom in I cannot move the page around to see all the text, so it is unreadable - either too small or not whole (if that make sense). Edit: I have just tried another edition and this time it worked Has something changed in the last couple of days, is it hit and miss, or was I suffering a sudden bout of technophobia??! Either way, I'm back up and running but it has persuaded me to change to the print edition when my renewal is due. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted July 25, 2019 Share Posted July 25, 2019 Nothing has changed as far as I’m aware, glad it’s ok now though. Quote Link to comment Share on other sites More sharing options...
JCFlippen Posted August 4, 2019 Share Posted August 4, 2019 I have just discovered that I cannot view last years and back to 2008 mags anymore. I have a Windows 10 laptop and have not changed any settings -I would not know how to. Quote Link to comment Share on other sites More sharing options...
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