Shaun Walsh Posted August 2, 2020 Share Posted August 2, 2020 Is there a problem with August's digital edition? Keep refreshing the content but nothing later than July appears. Thanks Quote Link to comment Share on other sites More sharing options...
Pete B Posted August 2, 2020 Share Posted August 2, 2020 Posted by Shaun Walsh on 02/08/2020 08:24:15: Is there a problem with August's digital edition? Keep refreshing the content but nothing later than July appears. Thanks It's working fine for me on the Digital issues page, Shaun? Pete Quote Link to comment Share on other sites More sharing options...
Shaun Walsh Posted August 2, 2020 Share Posted August 2, 2020 Posted by Pete B - Moderator on 02/08/2020 11:44:22: Posted by Shaun Walsh on 02/08/2020 08:24:15: Is there a problem with August's digital edition? Keep refreshing the content but nothing later than July appears. Thanks It's working fine for me on the Digital issues page, Shaun? Pete That's odd, its not downloading to my tablet. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted August 2, 2020 Share Posted August 2, 2020 Hi Shaun, are you trying a download from pocketmags? Issues can’t be downloaded from the digital issues page accessed from this site. Quote Link to comment Share on other sites More sharing options...
Shaun Walsh Posted August 2, 2020 Share Posted August 2, 2020 Hi David Yes I am trying to download from pocketmags, just tried again and it worked, don't know whats going on there but everyting seems ok now, thanks. Quote Link to comment Share on other sites More sharing options...
GONZO Posted August 24, 2020 Share Posted August 24, 2020 David, renewed my subs on 17/8 @ 15:38 by card for the sum of £47. As of just now nothing has shown in my credit card account or in my account on RCM&E. My RCM&E account still shows my subscription as suspended. Has something gone wrong? Will I get the RCM&E issue published on the 28/8? Thanks in anticipation of your help. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted August 24, 2020 Share Posted August 24, 2020 Gonzo, I've passed that on to Beth for checking and response. Quote Link to comment Share on other sites More sharing options...
GONZO Posted August 24, 2020 Share Posted August 24, 2020 Many thanks. Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted August 25, 2020 Share Posted August 25, 2020 Hi Gonzo, Please can you email me your address so I can look into this for you - [email protected] thanks Quote Link to comment Share on other sites More sharing options...
Julian Murch Posted September 5, 2020 Share Posted September 5, 2020 I have had difficulties he past few weeks with my DD not being actioned by my bank. However the payment has now gone through but I have not yet received the September issue of RCM+E. I appreciate there are general difficulties presently but can anyone tell me if that issue has been posted out yet. I am in the UK Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted September 5, 2020 Share Posted September 5, 2020 It has been sent Julian but drop Beth (above) an email just to check yours has gone too. Quote Link to comment Share on other sites More sharing options...
robert chamberlain Posted September 5, 2020 Share Posted September 5, 2020 Hi, Beth, The last copy I have received is the April edition,---any thoughts?---Bob Chamberlain. Edited By David Ashby - Moderator on 06/09/2020 06:38:03 Quote Link to comment Share on other sites More sharing options...
Noel Burgess Posted September 6, 2020 Share Posted September 6, 2020 I have been a subscriber for about 15 yrs and recognise problems with covid 19, But I have not received my May and June issues. I have received July and August, can I please have sent to me ,These two issues? Cheers Noel Burgess. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted September 6, 2020 Share Posted September 6, 2020 Posted by robert chamberlain on 05/09/2020 23:57:15: Hi, Beth, The last copy I have received is the April edition,---any thoughts?---Bob Chamberlain. Bob, I've removed the personal details from your post. Please kindly email Beth with your details (subs no, address etc.) and query (email address above). David. Edited By David Ashby - Moderator on 06/09/2020 06:36:56 Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted September 6, 2020 Share Posted September 6, 2020 Posted by Noel Burgess on 06/09/2020 03:38:37: I have been a subscriber for about 15 yrs and recognise problems with covid 19, But I have not received my May and June issues. I have received July and August, can I please have sent to me ,These two issues? Cheers Noel Burgess. Hi Noel, The two issue you've not rec'd weren't sent to overseas readers owing to the pandemic postal problems. Subscriptions were extended for a further two months accordingly. Details are here including free plan download links for the issues in question. David Edited By David Ashby - Moderator on 06/09/2020 08:02:46 Edited By David Ashby - Moderator on 07/09/2020 09:39:03 Quote Link to comment Share on other sites More sharing options...
Christopher Long 1 Posted September 21, 2020 Share Posted September 21, 2020 Hi, I have a subscription for both the digital and print versions of the magazine, so I was surprised to get my printed October edition, without getting the digital version first. I have just checked my Pocket Mags page and the October edition is not there. Can this be sorted ASAP as I use both versions - which why I subscribe for both. Chris Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted September 23, 2020 Share Posted September 23, 2020 Looks like it's now available via PM Christopher. Quote Link to comment Share on other sites More sharing options...
Christopher Long 1 Posted September 23, 2020 Share Posted September 23, 2020 Thanks David, I noticed it arrived yesterday, normally the digital version beats the print one arriving by up to a week - which why I asked about it. Chris Quote Link to comment Share on other sites More sharing options...
Gordon Whitehead 1 Posted October 9, 2020 Share Posted October 9, 2020 When I log onto the website and click on the magazines button, there's a message in red stating that my RCM&E subscription expires in 20 days. In fact I paid my subscription on 16 September and have emails from both RCME and Paypal to verify that the payment has been accepted. I am on the digital only subscription, but since the October issue came out I have been blocked from accessing all digital issues, with the message : An Error Has Occurred I'm sorry but we can't progress your request at this time (bad referrer). My browser is Google Chrome. Is it possible that the erroneous claim that my subs is about to expire is linked to my inability to access the digital archive, and please can both errors be fixed. Kind regards Gordon Quote Link to comment Share on other sites More sharing options...
Manish Chandrayan Posted October 12, 2020 Share Posted October 12, 2020 Hello! Trying to renew my print and digital subscription to India that expired a few days back. The link for renewal that I received takes me to the page where I am asked for password, I have input my forum/modelflying.co.uk password with no avail. Could some one from the magazine help please? Thanks Quote Link to comment Share on other sites More sharing options...
Steve Ralph Posted October 13, 2020 Share Posted October 13, 2020 Hi, I am an Australian subscriber. I have not seen an issue since the July 2020 mag. Is this because of the virus lockdown in Melbourne or is there some other problem. Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted October 13, 2020 Share Posted October 13, 2020 Manish, Steve and Gordon, can you drop Beth an email please - [email protected]. Thanks. Edited By David Ashby - Moderator on 13/10/2020 20:23:48 Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted October 13, 2020 Share Posted October 13, 2020 As possible fix for Chrome users. Gordon, you might want to check Chris Bott’s post at the end of the first page here. Edited By David Ashby - Moderator on 13/10/2020 20:31:03 Quote Link to comment Share on other sites More sharing options...
Manish Chandrayan Posted October 13, 2020 Share Posted October 13, 2020 Thanks David, dropped an email to the email . Quote Link to comment Share on other sites More sharing options...
Michael Wright Posted October 13, 2020 Share Posted October 13, 2020 I am having trouble cancelling my subscription. I was directed by phone to send an e-mail but I am still having the mag delivered. I don't want to go into great detail here as I feel an error has been made. My question is ' is there an easy way to cancel, and if not why not. Edited By Michael Wright on 13/10/2020 22:03:39 Quote Link to comment Share on other sites More sharing options...
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