Wookman Posted February 11, 2021 Share Posted February 11, 2021 How do I access my digital subscription? Worked on the old site ok. Quote Link to comment Share on other sites More sharing options...
GrumpyGnome Posted February 11, 2021 Share Posted February 11, 2021 Hi Wookman DA mentioned that part is still being populated.......... GG Quote Link to comment Share on other sites More sharing options...
Wookman Posted February 11, 2021 Author Share Posted February 11, 2021 Cheers GG. I'll just wait a bit. Quote Link to comment Share on other sites More sharing options...
Chris Walby Posted February 18, 2021 Share Posted February 18, 2021 On 11/02/2021 at 10:37, GrumpyGnome said: Hi Wookman DA mentioned that part is still being populated.......... GG Any update as to when this feature will be back with us? Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted February 18, 2021 Share Posted February 18, 2021 Digital issues are available. Possibly only in the desktop version of the site, yet. Click on "RCM&E Home" (underneath the RCM&E logo) That takes you to the magazine home page, where you'll have to log in separately. Please try your exact user name from the forum. (Or alternatively your email address if user name doesn't work). Once logged in, the digital mags are available in the dropdown from the subscriptions link. (Rather than clicking to go to the subscriptions site) Quote Link to comment Share on other sites More sharing options...
Jonathan W Posted March 1, 2021 Share Posted March 1, 2021 This does not work for me at all. Logging in on home page, it does not recognise either my user name or email address. When I try to create a new account, nothing happens. How do we view the digital archive please? Quote Link to comment Share on other sites More sharing options...
Martin Harris - Moderator Posted March 1, 2021 Share Posted March 1, 2021 Make sure you're at the magazine home page, not the forum and if you can't login, try requesting a password reset Quote Link to comment Share on other sites More sharing options...
Jonathan W Posted March 1, 2021 Share Posted March 1, 2021 Thanks, that worked. It now appears that I have separate logins for RCME magazine and the forum. That's like BMFA, where we have one login for the BMFA site and another for Go Membership. Blimey! Logins for everything these days. I even have a login now to be allowed to re-enter my own country and queue for 2 hours at LHR border control.... but that's another story. Thanks for your assistance. Quote Link to comment Share on other sites More sharing options...
Jonathan W Posted March 1, 2021 Share Posted March 1, 2021 No, sorry, this is not working. I can change the password, but if I log out, I cannot log back in again. I think this is because my user name "Jonathan W" has a space in it. I don't seem to be able to edit my user name. I was going to try "Jonathan_W" instead. What next? Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted March 1, 2021 Share Posted March 1, 2021 I'll have a look at your account Jonathan. Which login are you having trouble with? The one for the forum or the one for the magazine site? Quote Link to comment Share on other sites More sharing options...
Jonathan W Posted March 1, 2021 Share Posted March 1, 2021 Hi Chris, It's the one for the magazine site. Forum login is all OK. I can log in by requesting a password reset to my email address, but then if I log out, I cannot log back in again! Thanks for your attention to this. Jonathan Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted March 1, 2021 Share Posted March 1, 2021 OK yes I think I just worked that out, so thanks for confirming. I'm afraid us mods can only deal with the forum side so I'll pass this up the chain of command. Sorry to ask, have you tried logging in to the magazine side trying both possible usernames? i.e. either Jonathan W or your email address? Meanwhile I'll try to get someone to look at it on the mag side. Quote Link to comment Share on other sites More sharing options...
Jonathan W Posted March 1, 2021 Share Posted March 1, 2021 Hi Chris, Well, it has started working after a few attempts!! I can now log in to the magazine with my user name "Jonathan W", so all is good for now. I will come back if the problem recurs. Regards, Jonathan Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted March 1, 2021 Share Posted March 1, 2021 Oh that's good news, thanks for letting us know. Quote Link to comment Share on other sites More sharing options...
Jonathan W Posted March 1, 2021 Share Posted March 1, 2021 Thanks also for speedy response from you. Looks like I am all fixed up now! Quote Link to comment Share on other sites More sharing options...
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