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Unexpected response


Glyn44
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Many people on here, and elsewhere, extol Permagrit tools. Not without reason.

I had a problem with the abrasive plate lifting in one corner, so sent the following email, via their website,

The fine grit surface on my SANDING BLOCK WEDGE 140mm x 51mm Is starting to lift at one corner. Is it possible for me to obtain a replacement grit surface, and to be able to glue it onto the holder. After removal of the old abrasive of course.

I received this in reply this morning:

We are sorry to hear you have a problem with the sanding block. We will
send you a replacement sheet with fitting instructions free of charge.

Service is as good as their tools it would seem. Thankyou Permagrit.

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The spare abrasive strip has arrived. First of all, unexpectedly it is flexible. It also has a self adhesive backing, so should not present any fitting problems. Not done it as yet. Think I will try to bend the old one, once removed, around a curved piece of wood, thus making a fairly large diameter sanding tool.

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I have only just started using a Permagrit tool that I have not the first clue where it came from. I get the point, Silicon Carbide, and the two grades means I have rapid removal of material, and a good finish, with a very long service life. I can also sand incredibly accurately with the flat surface in a way that is impossible with my cork sanding block. I will be buying more Permagrit tools, and everyone should be using Permagrit!

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I bought my first Permagrit tool not long after the business started (mid 80;s?), following a club talk by Ian Richardson It was a 300 mm block. Still going strong despite much use and not all of it on balsa and associated materials. It's not as sharp now as another block I bought 3 or 4 years ago. My most recent purchase was last year when I visited the LAA rally at Sywell, where PG had a stand, apparently the full size home builders like them too.

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I bought a permagrit disc at the Nats a couple of years ago and they put some special tape on to it for me so I could put it on my home made disc sander. Ian Richardson told me it was a special very sticky tape and not the sort you can easily buy. I think he said it was of swiss origin.

Maxg

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