Biggles' Elder Brother - Moderator Posted January 15, 2015 Share Posted January 15, 2015 The sensors are dead cheap too! All that and its top spec gear - loads of facilities. Better stop of Pete will mod me for being off topic! BEB Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 15, 2015 Author Share Posted January 15, 2015 Yes back to the failings of spektrum and horizon hobby Edited By ben goodfellow 1 on 15/01/2015 15:14:46 Quote Link to comment Share on other sites More sharing options...
WolstonFlyer Posted January 15, 2015 Share Posted January 15, 2015 Have you phoned them to make sure they received it? Did you get a tracking code when you posted it? Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 15, 2015 Author Share Posted January 15, 2015 Yes I sent it the best I could . Royal Mail hand deliver job insured to 1000 pound as It was tx and Rx . They have it spoke to them . Now this is factual what I was told on the phone " it's been looked at nothing wrong " that was Monday I then very politely told the man I spoke to (are we allowed to put names on here) that I wasn't best happy and know of people who have used the word court before . It then changed to " it's still being tested so I can't tell you out" that was Tuesday I think ,and I've heard nothing since ... Make your own mind up.... Quote Link to comment Share on other sites More sharing options...
Dave Hopkin Posted January 15, 2015 Share Posted January 15, 2015 I find this really strange the two times I have had to deal with HH over a TX issue both times were dealt with very quickly and very effciently - the first time was a simple switch I broke - they posted me a switch by return, the second time I wanted it checked over and they turned it round (with an RX fault they repaired) within 3 days Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 15, 2015 Author Share Posted January 15, 2015 Dave al I have heard did how good hh is . Yet I've had dealings with them and have been fobbed off . I asked about a n Rx a while ago and the bloke I spoke to was clueless Quote Link to comment Share on other sites More sharing options...
Dave Hopkin Posted January 15, 2015 Share Posted January 15, 2015 I cant answer for HH - But when I phoned about the switches (expecting them to say "send it in" I was transferred straight through to a techie and he offered me the choice of sending it in, or if I fancied the soldering then they would send me the switch - all very effecient, painless and cheap Quote Link to comment Share on other sites More sharing options...
Piers Bowlan Posted January 15, 2015 Share Posted January 15, 2015 I too have had very good service from HH on more than one occasion. I am sorry for your loss Ben but if HH can't find a fault with your gear then they can't find a fault. In the world of full sized aviation if an in-flight fault is reported, engineers carry out tests but then if the fault cannot be reproduced on the ground the tech log is written up as 'Ground tested, no fault found. Report further!' You can't blame the engineers for not finding the fault as the fault may not exist at present. That is, until the Rx is subjected to vibration in flight, for example, or RF interference from your engine ignition system perhaps. A replacement Rx may be a good move to restore confidence - or a different brand of radio altogether, but no RC system is infallible. Even military drones go AWOL sometimes and they cost a LOT! Edited By Piers Bowlan on 15/01/2015 17:16:06 Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 15, 2015 Author Share Posted January 15, 2015 1 drone may go missing or two ,but if it was a regular occurance would something be done??????????? this is not a one off problem its widely reported yet nothing is done ..why.????.ive said already but ill say it again some will be hurt or killed ,then it will come into the lime light,...MARK MY WORDS.. Quote Link to comment Share on other sites More sharing options...
Dave Hopkin Posted January 15, 2015 Share Posted January 15, 2015 I am sorry Ben, but this is turning into an anti-spektrum rant - every other brand of Radio has the same issues - and 99% of the time its either Pilot Erro or an environmental problem not a TX.RX issue Spektrum get report more often because they are probably the most common system and a lot of newbies use spektrum (as they are supplied with a lot of RTF) so statistically there should be more Spekky reports and given the higher percentage of newbies using them an even higher rate I am sorry for the loss of your planes and given your loos of confidence in Spektrum it might be an idea to switch brands - for me more than happy with the Spekky and the service (I actually think it compares as well if not better with my Robbe Navy F-18 as far as look, feel, reliability and ease of use Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 15, 2015 Author Share Posted January 15, 2015 I'm not anti Spektrum thats why i have a 18 qq and 60+rxs i just want them to work ,.or be told why they dont ......the simple fact is they have far more than there fair share of problems and im not prepared to sweep under the rug... and thats what im high lighting . you simply dontl ike it cos you use them,, brand loyalty Edited By ben goodfellow 1 on 15/01/2015 18:33:59 Edited By Biggles' Elder Brother - Moderator on 15/01/2015 22:47:55 Quote Link to comment Share on other sites More sharing options...
Dave Hopkin Posted January 15, 2015 Share Posted January 15, 2015 And you have empirical evidence to show they have "more than thier fair share" ? If your concern if safety, then why has the last couple of pages been about you slating HH's customer service? Thats hardly a saftey issue is it? Yes I use them, I also use Robbe and I have seen my fair share of mystery radio fails with them too, most of them pretty easy to diagnose as being installation/usage/environmental issues Quote Link to comment Share on other sites More sharing options...
WolstonFlyer Posted January 15, 2015 Share Posted January 15, 2015 Perhaps they have somebody off sick or something and it is taking a bit longer than usual, or perhaps they are waiting for a new RF board to be sent over from Germany etc, etc... I would give them the benefit of the doubt and wait and see if it turns up by next Monday. My own DX6i had a range problem a couple of years ago and I only just noticed it as the range test was marginal, I sent it to them, they replaced the RF board, it took about a week to get it back. I wonder if RF board failures are down to supply problems with the IC chips that they use, perhaps there have been bad batches or even counterfeit components have got in to the supply chain that they can't identify - it can and does happen, but this is all speculation because a company would never admit to that in an unregulated industry (unlike Automotive). Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 15, 2015 Author Share Posted January 15, 2015 yes they are all possible WF , fortunately with the weather i dont need it at the moment , but its that RF board commin up again .Dave im not interested in swapping petty comments with a fellow modeller i just want my problem solved and not to be fobbed off which I KNOW has happened to other people ive spoken too ..... Quote Link to comment Share on other sites More sharing options...
Dave Hopkin Posted January 15, 2015 Share Posted January 15, 2015 I have no problems with you not wishing to "swap petty comments with a fellow modeller" I do however have a problem with unsubstantiated claims pertaining to be factual when in actual fact they are self selected hearsay I shant update this again - good luck to you Ben Quote Link to comment Share on other sites More sharing options...
Former Member Posted January 15, 2015 Share Posted January 15, 2015 [This posting has been removed] Quote Link to comment Share on other sites More sharing options...
bert baker Posted January 15, 2015 Share Posted January 15, 2015 I use a JR DSX9 transmitter and have only had problems when using Spectrum receivers with it. So does the rf board theory work with JR Edited By bert baker on 15/01/2015 21:21:00 Quote Link to comment Share on other sites More sharing options...
Biggles' Elder Brother - Moderator Posted January 15, 2015 Share Posted January 15, 2015 Right chaps, time-out called! Whatever is at the bottom of this, whatever the cause, whatever you think the fault is, its not going to be solved by us being rude to one another! So can I ask that all parties cool down a little bit please. We don't do anger directed at each other on this forum! So let's just have a little more civility - for example no more capitals etc! Also can I draw everyone's attention to this posting. I must emphasise that the guidelines outlined there must be respected in all posts. The making of unsubstantiated allegations against companies or individuals based on opinion or personal interpretation rather than evidence is not permitted on here. I have had to edit one post already - let there not be anymore instances of that please. Thanks BEB Quote Link to comment Share on other sites More sharing options...
Phil Green Posted January 16, 2015 Share Posted January 16, 2015 I have an issue with some DSM2 users rather than with DSM2 itself, which could potentially cause trouble: Every weekend I see DSM2 flyers arrive at the flight line, they kneel down to tend their models and place their transmitter down flat on the grass. Presumably this is for safety, so the tx cant fall over & open the throttle. They then switch on the tx and from a position flat on the ground surrounded by damp grass the tx looks for a couple of free channels. From down there, all it will be able to hear is other RC transmitters in the immediate vicinity. It wont hear the things its designed to avoid, like distant video transmitters, beacons, repeaters and other ISM band hash because its aerial is right down at ground level in the damp grass. I've suggested they switch on at least at waist height, but they dont take any notice! Cheers Phil Quote Link to comment Share on other sites More sharing options...
Bugbear Posted January 16, 2015 Share Posted January 16, 2015 Posted by bert baker on 04/01/2015 14:46:45: Posted by Chris Bott - Moderator on 04/01/2015 14:40:59: Ben, I don't think this will answer anything, but when I used to use Spektrum, some models would deflect surfaces at the moment of Rx switch on. They would then settle at neutral when the Tx and Rx were speaking to each other properly. If you switch on your Tx, then your Rx, does the elevator blip down and then back to neutral? Once everything has been set up you need to rebind to stop the above happening Stops the retracts collapsing when switching on the model A big thanks Bert. As someone with limited experience of RC I didn't know that and my new Roc-Hobby V-tail sent the flaps into full-down mode when I connected the RX and then return to normal. After completing my set-up I have now re-binded my model (re-bound ?) and it doesn't do it anymore. We never stop learning do we. Edited By Bugbear on 16/01/2015 08:36:38 Quote Link to comment Share on other sites More sharing options...
GONZO Posted January 16, 2015 Share Posted January 16, 2015 Hear! Hear! Phil. I too have seen this many many times and posted about it as well as talking about it. I've also seen the initial switch on of the Tx done in cars(nicely screened from a large amount of 2.4gHz signal)! But, as you say does anyone take any notice, NAH, NO CHANCE, NADA. After all what do I know they believe the technology takes care of absolutely everything until things go wrong and then its the technology that gets the blame. Quote Link to comment Share on other sites More sharing options...
ben goodfellow 1 Posted January 16, 2015 Author Share Posted January 16, 2015 Gonzo . Don't doubt that happens , but I was using dsmx and it was on landing after a flight Quote Link to comment Share on other sites More sharing options...
Chris Bott - Moderator Posted January 16, 2015 Share Posted January 16, 2015 Another DSM2 thing too (so not you Ben), some folk swear that it takes an age to reconnect after a lost connection. They then proceed to prove this by switching the Tx off and on again. This test, of course, only proves how long it takes the Tx to search the band, decide on it's two frequencies and finally power the RF. The proper test would be to switch the Rx off and on again. Quote Link to comment Share on other sites More sharing options...
GONZO Posted January 16, 2015 Share Posted January 16, 2015 Ben, wasn't meant for you. Its just a general observation on the way people, I've seen, don't think about what their doing and the way it could impact on the technology employed. Quote Link to comment Share on other sites More sharing options...
ken anderson. Posted January 16, 2015 Share Posted January 16, 2015 since the first early days of 2.4...its been put over/assumed that radio problems were going to be a thing of the past......fair enough the problem of someone switching on and nabbing someone else's frequency is over-but as with all things 2.4 is not 100% infallible/reliable- I've seen other models go in/crash that were on 2.4 for no reason.....and left people scratching there heads.............. and our club site(BVRMC)...has an electric transformer up on a pole not to far away from our strip and our site is liable to hold water like a swamp after its been raining and in the good old 35mhz days I and others used to have glitches galore in a corner of the field adjacent to the pole....... more so when it had been raining........and not so long ago I was loosing the signal with one of my 2.4 p/cats..the one covered in chrome profilm......when I flew over some metal containers at our site-I asked around and was told that the signal would be going to the container's...bouncing off....before the model....its a nightmare trying to find out the cause even more so when a model go's the journey.....but thinking back to 35mhz...it was a common occurrence...and accepted to an extent .... as part of the hobby... ken Anderson...ne...1.........my view dept. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.