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Are we being ripped off


Kevin 216
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Its not just the model trade!

I recently needed some heavy duty velcro, and the only place that I know stocks it is Halfrauds. Whilst I was there I thought to buy a tube of contact adhesive. They wanted £8 for a small tube of EvoStick!!! Alongside was a similar tube of Bostik for £3!

Guess which I bought!

What on earth was in that tube of EvoStick? Liquid Gold???

--

Pete

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No, merely fools gold, for idiots.

For years we in the U.K. accepted a business model where a dollar was worth a pound, and that was before the current straightened times. That is the price we pay for not enforcing US customer service standards on shopkeepers.

Look at the salaries of the boss in large companies. You pay ( probably) him.

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I agree with any of the arguments here. In some places we're being ripped off, in others we're not. For example, the Halfords car washing bucket, flimsy and small cost 6 times more than a good solid builders bucket from B&Q (when I last bought one anyway). In that case yes, a pure and clear rip off!

But, looking at the original post about "£1 worth of plastic" being sold for £27.48, I don't agree with.

I was reminded of this recently when pricing up some workshops we're providing to companies, charging £990 for a half day but then only paying the instructor £300. Rip off? Actually no, when we added up the cost of materials, marketing, sales commission, preparation, accounts, tax etc, we actually still don't make very much of course.

Then it comes to 'value', what's it worth to you? If that £1 of plastic saves me a few hours work, then it's 'worth' £30 or more to me! If I was retired and had lots of time, then maybe I'd buy the bit of plastic and make something...

How long is a piece of string?

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Rolls-Royce rely on the selling the spares needed to keep their engines airworthy to make the profit that pays my pension Spares have always been relatively expensive. Try building a car yourself from spare parts - I shudder to think how expensive that might be. The cost is largely absorbed in transporting, stocking, packing and storing individual parts. Some rarely needed parts may never actually be sold - that cost has to be absorbed and paid for ultimately by the customer buying more commonly needed components.

I was brought up in an environment where things were repaired. My grandfather set up his watch and clock repair business in 1878 and my father, his youngest son, extended the business to accommodate his own interests in hifi, radio and eventually TV. We were in business both to sell and to repair and we did. Now, who repairs ordinary watches? I struggle to repair electrical and electronic kit even though it was once my trade though I sometimes succeed.

Now I repair models aeroplanes. I'm quite proud that I managed to get my Dynam Hurricane back in the air this year despite a very bent nose and a wing in 3 parts!

Geoff

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You have all identified why we are a consumer society. Repairs are do not make sense. My wives Roberts radio recently broke down, she went to the repair shop, then returned with a new Roberts radio, the old one was left behind. I persuaded her to reclaim it from the shop, apparently awaiting a repair. I bought a Alexa, at less than the new radio, put the new Roberts in the bin, much to her annoyance.

The moral to me is that repairs in themselves do not make sense. Do not buy a replacement, move on with the technology.

As a side issue the Roberts was retrieved from the bin, the old one did go into the bin.

One of the surprises of UK business, is that the wrong people make the most money. Yes to the technician, the tradesman. But why should the middle managers receive far more than the doers? Why are the business rates so high, when the people paying the bills receive a very poor services, why is the money spent on those who say we deserve it, not those who earn it?

Now that should have some spluttering.laugh

Edited By Erfolg on 26/09/2017 19:57:33

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One of the surprises of UK business, is that the wrong people make the most money. Yes to the technician, the tradesman. But why should the middle managers receive far more than the doers? Why are the business rates so high, when the people paying the bills receive a very poor services, why is the money spent on those who say we deserve it, not those who earn it?

Now that should have some spluttering.laugh

Edited By Erfolg on 26/09/2017 19:57:33

Never a truer word spoken, that's because those who get the most are the same guys who decide who gets what!

With respect to spares prices, there is a difference between making a living from slow moving parts and holding customers over a barrel because you know the part cannot be obtained elsewhere. This is common with electronic spares for cars (my trade), I'm fed up with explaining this to my customers as they think I'm part of the profit loop, I get 4.5% on Ford electrical parts for instance, yet someone is making a lot of money for an engine ECU on a Fiesta Diesel at £1400 retail! Same as the cowl, just that the scale is bigger. You would expect smaller items to be worse relatively speaking, as the admin time is the same regardless of the value of the item but that seems not to be the case.

Shaunie

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I cannot comment specifically on the pricing associated with spares that started this thread but it seems there are some misunderstandings generally as to why spare parts are relatively expensive so perhaps I can help: having worked at senior levels in industry (particularly aerospace) for nearly 40 years I can testify to the enormous sums of money that are required as the initial investment (at risk) to design, tool up, develop & launch new products, In the automotive and aerospace sectors these sums run into billions for one new programme. There is a significant cost to this investment. The size of this investment dictates that life cycles of commercial aircraft in particular are getting longer and customer airlines demand, quite reasonably, better reliability from products which adds to this longer lifecycle. The margins made on the demand for fewer spares over the long lifecycle of the programmes help to recover the initial very high initial and continuing investment costs and are a vital part of any business investment plan for such programmes - without these they would not get launched as they would be unaffordable.

Secondly we as consumers forever want better value (cheap flight tickets for instance or better car deals) - this exerts enormous downward pressures on the price of products sold and reduces the cash inflows to the manufacturer during the life of the product. In relative terms the price of an airliner is now much cheaper than it used to be - as a consequence the time frame for recovering the enormous up front costs (investment in new products) gets longer and the premiums charged on spares becomes ever more important. Of course industry is forever trying to reduce costs / improve productivity to offset this commercial reality.

It is possible that the manufacturers of Rc models face the same issues although the relative scale of the initial investment/development costs and lifecycles would be much lower.... but then again so too are the volumes of products sold....

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Not being a businessman I am not really qualified to comment on profit margins of model companies. However, I do often CNC kits for clubmates (and me of course) from plans. This means I trace all formers & ribs etc and machine them into a kit - for no profit.

I recently kitted a glider for a mate that took me 12:30 of CAD work and a further 2hrs to cut out. Thinking labour costs alone at min wage of £7.50 (for the over 25's) would be £108.75. Add on the cost of the wood in this case £30, Postage and packing and you are looking at £150 - without adding any profit margin.

Simpler kits take much less time to draw, so cut down on the labour costs, but when you consider the time involved for what is really a prototype then I think the CNC'd kits you can buy are of great value.

So production runs of the same product really make the money - in my example if I were to cut the same kit again it would take approx 2 hrs (as all the cutting files and tooling is ready to go) and I would therefore start to make money as I produced more kits. The problem then is if there is no demand for the product then the R&D (CAD time in this case) costs are wasted. Undoubtedly there are middle men who just sell on for profit and I agree that the majority of the value of the item should go to the manufacturer - after all they do most of the work.

Shame I don't know how to make my own spinners....

Wow my longest post yet.....

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from another thread disscussing the new Hanger 9 10cc valiant arf I noticed a large price difference.

US price $250 about 187 pounds

UK price £299

so nearly 300 pound for a high wing 60 size sport model make me think building your own is now potentaly a cheaper option

Edited By Phil 9 on 27/09/2017 11:35:39

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"so nearly 300 pound for a high wing 60 size sport model make me think building your own is now potentaly a cheaper option"

As ever, its a 'how much is your time worth' question.

I doubt I could source materials for a scratch build on a 60 size, for much less than £150.

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Posted by Nigel R on 27/09/2017 13:05:42:

"so nearly 300 pound for a high wing 60 size sport model make me think building your own is now potentaly a cheaper option"

As ever, its a 'how much is your time worth' question.

I doubt I could source materials for a scratch build on a 60 size, for much less than £150.

and so to the question of whether you are making an item as a hobby/pastime or as a way of supporting your family. If you regard the build as an enjoyable way to pass your leisure time then you are quids in compared to the cinema, football or going to a Formula 1 race, if you are making a model to sell in order to feed the kids then you need 10 year old Orientals doing the labour.

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Jon L, thank you for your post of 10.40 today where we are informed as to the realities of our misunderstanding of the charity otherwise known as the aerospace industry. Out of interest I Googled Rolls Royce, the first company I thought of.

The CEO IN 2014, retiring, swept up £6.4 million for the year. The current CEO, critisized by the Institute of directors no less, for getting a bonus a few quid short of a million quid, on the back of profit falls of 50%.

We pay these bills. For little return.

Is it not so that industry standard practice to to sell new stuff as cheap as you dare, known as predatory pricing, to eliminate the opposition if possible. Then take a steady profit line into the far future on the sale of the spares.

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Actually, they don't (usually) use child labour, except in the manufacture of the bits, i.e. The bent bit of wire for a control rod which would be a home worker on piece rate. And I suspect you don't want to know their work rate to eat. Most of the model aircraft factory workers seem to be young female adult labour.

As an aside, I once read, and it's an old memory, and I don't swear to accuracy, that the assembly of a Zenoah engine from its components, i.e. Fit rings, fit bearings, screw it all up, was more than 30 engines an hour, for one worker. No fag breaks there then.

But to return to the very first post on this blog, there is a fair bit of money for a few pence of plastic, and I would suspect that the manufacturer got less than a pound, at his point of sale. We are a small cottage industry, so I suspect no one gets rich in the supply chain, too tiny to get yer own super yacht. But I note, the latest buzz is submarine super yachts, at up to, sit still, 2.5 billion pounds Stirling. That is, it has to be, surely to God, a marketing persons lie. But submarine super yachts are on the slips, metal being cut.

I am sorry that I am getting worked up about this, and I beg your indulgence. But something is broken in this world.

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As regards holding customers over a barrel because of supply limitations it reminded me of an experience in a motor cycle spare shop in Nottingham.

Gagg's only sold spares and had extensive stocks of obsolete and pre-war parts kept in the cellars under the shop (they used to let me go down and sort out Burman gear box parts so I could make wide ratio boxes for vintage trials). I was in there once and someone wanted a part for a Brough Superior. They found one and quoted a price. The customer thought that was a bit pricey and tried to bargain. The assistant shrugged his shoulders and removed it from the counter but the guy said "Well, I've got to have it." The price doubled. Just goes to show, don't bargain with the sole supplier They really had him over a barrel and were well aware how valuable a Brough Superior was, especially as they were made in the city.

btw a lot of Nottingham is on sandstone and there is an extensive network of caves, cellars and tunnels in some parts of the city. Gagg's cellar was an example. It was like a treasure trove for someone like me with an interest in old bikes.

Geoff

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Yes, but not the same as it was nor in the same place.

A very old friend of ours is a member of the family but for some reason his father was regarded as an outcast no idea why. Our friend was and still is a passionate motorcyclist and vintage competitor. His wife (in her 70s like us) still uses a BMW sidecar outfit as her normal means of transport.

Geoff

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