fly boy3 Posted May 14, 2019 Share Posted May 14, 2019 Hi all, my friend inserted his camera card into his lap top and nothing at all showed up. We put it into another laptop and all pics showed up. We were informed it could be a graphics card, or graphics driver. Is it possible to determine which one of these it is. Thanks Quote Link to comment Share on other sites More sharing options...
Glyn44 Posted May 14, 2019 Share Posted May 14, 2019 Step one, no cost. Try SD card in another computer. Quote Link to comment Share on other sites More sharing options...
Shaun Walsh Posted May 14, 2019 Share Posted May 14, 2019 would one laptop be an apple device and the other a windows laptop? Quote Link to comment Share on other sites More sharing options...
Martyn K Posted May 14, 2019 Share Posted May 14, 2019 Unlikely to be a graphics problem. More likely that the computer didn't recognise the camera when plugged into the (*I assume) USB port. Could be a faulty port. Assuming its Windows, Plug the Camera back in, check File explorer and you should see (probably) a F: drive - could be a different letter if F is already being used). Expand the F drive and check that you can see the files or if you get a warning about formatting. Don't format it! If the filenames are present, then it could possibly be a graphics driver but I suspect that the problem will have manifested itself by now. If you cant see the F drive when the camera is plugged in, Have a look at Computer Properties > device Manager and see if there are any USB errors showing. Check USB Controllers and Other devices for a clue Martyn Quote Link to comment Share on other sites More sharing options...
GrahamWh Posted May 14, 2019 Share Posted May 14, 2019 He has Glyn44. The pics showed up on a friend's computer. Fly Boy3, when the card is inserted, try going to "My Computer" and see if the card is recognised there, then go into into its folder if it is. It may be that auto-open is not working or set up to work. Otherwise, if the card slot itself may not be working try inserting in into a separate card reader that attaches to a usb slot on the laptop instead of the card slot you tried. Quote Link to comment Share on other sites More sharing options...
Peter Christy Posted May 14, 2019 Share Posted May 14, 2019 If the computers are running windows, we need to know which versions are on both. If its a large SD card (many are these days) it might be formatted with exFAT, which may not be recognised on an older version of windows without exFAT being specifically downloaded. -- Pete Quote Link to comment Share on other sites More sharing options...
Denis Watkins Posted May 14, 2019 Share Posted May 14, 2019 Posted by fly boy3 on 14/05/2019 16:30:24: Hi all, my friend inserted his camera card into his lap top and nothing at all showed up. We put it into another laptop and all pics showed up. We were informed it could be a graphics card, or graphics driver. Is it possible to determine which one of these it is. Thanks Put the SD card back into the laptop that can see the pics FB If the photos are in a folder, then right click the folder If the photos are in rows around the screen, then wipe them all to select them, in a blue cast? Now, right click the folder or selected rows A menu drops down and at the bottom, select properties Release on properties and another menu box opens At the bottom are tick boxes for read only and write only Tick in each, Then Untick each, leaving the boxes blank Press APPLY then OK The photos should be seen on the SD card now on computers Quote Link to comment Share on other sites More sharing options...
fly boy3 Posted May 14, 2019 Author Share Posted May 14, 2019 Whoa, thanks for prompt replies. The faulty laptop is a Acer on Windows 7, the laptop that showed all the pics. is a Toshiba on Windows 10. Two slots on the Acer were tried but failed. As suggested we opened "my computer" but it failed to recognise the card, and no F drive showed up. Thanks Quote Link to comment Share on other sites More sharing options...
Jon H Posted May 15, 2019 Share Posted May 15, 2019 It sounds stupid, but have you tried blowing in the slot? If they get dusty they wont pick up the memory card when its inserted. I have 4 laptops (dont ask) and the 3 without a dummy card to blank the slot often need a bit of a blow to get the slot working again. Its absolutely not the graphics card. Most likely the laptop runs on intel integrated graphics and even if its got a dedicated GPU the basic windows drivers will be good enough to show pictures. Quote Link to comment Share on other sites More sharing options...
Wingman Posted May 15, 2019 Share Posted May 15, 2019 You could try powering down the laptop that doesn't show the photos plugging the SD card into the slot and then powering the laptop back up - might kick in missing drivers. Quote Link to comment Share on other sites More sharing options...
fly boy3 Posted May 15, 2019 Author Share Posted May 15, 2019 Thanks Jon, and Wingman, have not tried either suggestions, but will do so. Forgot the mantra " try the simple things first " lol. Will keep in touch. Cheers Quote Link to comment Share on other sites More sharing options...
Jon H Posted May 15, 2019 Share Posted May 15, 2019 Posted by Wingman on 15/05/2019 09:43:03: You could try powering down the laptop that doesn't show the photos plugging the SD card into the slot and then powering the laptop back up - might kick in missing drivers. This may prevent the system starting as the BIOS might try booting from the card. My girlfriends desktop refuses to boot with an SD card installed. Quote Link to comment Share on other sites More sharing options...
Gary Manuel Posted May 15, 2019 Share Posted May 15, 2019 The SD card could be formatted in a format that your old laptop doesn't recognise. If you just want to get the photos onto the old laptop, try first COPYING the photos to the new laptop, then reformat the card using FAT32, then COPY the photos back to the card again and try it in the old laptop. Note that your photos will be safe as you copied them to the new laptop. Quote Link to comment Share on other sites More sharing options...
Nigel R Posted May 15, 2019 Share Posted May 15, 2019 Are the slots on the Acer in good condition physically? My parents have managed to break USB slots on their laptop by shoving in the mouse plug upside down... possibly something similar has happened to the Acer. Assuming no damage, the only useful suggestion I have at this point, get a helpful local person to reinstall the card slot drivers. Quote Link to comment Share on other sites More sharing options...
Jon H Posted May 15, 2019 Share Posted May 15, 2019 Posted by Nigel R on 15/05/2019 15:53:59: Assuming no damage, the only useful suggestion I have at this point, get a helpful local person to reinstall the card slot drivers. Not a bad shout. If you know the model number the acer website should have drivers available. Windows device manager will let you know if there is hardware with a problem Quote Link to comment Share on other sites More sharing options...
fly boy3 Posted May 15, 2019 Author Share Posted May 15, 2019 Thanks all for your suggestions, as it happens slots all checked out ok, and in process of having drivers updated by a helpful ( as all you have been too) friend. Cheers Quote Link to comment Share on other sites More sharing options...
PatMc Posted May 15, 2019 Share Posted May 15, 2019 IMO Peter & Gary have probably nailed the problem. It's also easy to check on the Win10 laptop. With the card inserted find it in File Explorer > right click on Removable Disk > left click on Properties & look at File System. If the file system is either NTFS or exFAT do as Gary advised. Quote Link to comment Share on other sites More sharing options...
fly boy3 Posted May 15, 2019 Author Share Posted May 15, 2019 ThanksPatmc, will do. Quote Link to comment Share on other sites More sharing options...
fly boy3 Posted May 15, 2019 Author Share Posted May 15, 2019 ThanksPatmc, will do. Quote Link to comment Share on other sites More sharing options...
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