Wihtgar Posted April 3, 2017 Share Posted April 3, 2017 I think my year's subscription must be running out - how can I check? Quote Link to comment Share on other sites More sharing options...
Rob Fairweather 1 Posted April 22, 2017 Share Posted April 22, 2017 Beth good afternoon, My new subscription details show I should have received the May issue as my first. It's not arrived yet despite there being copies in my local shop. Any ideas please ? Kind regards Rob Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted April 24, 2017 Share Posted April 24, 2017 Wihtgar, if you send an email to [email protected] or call 0344 243 9023 they will be able to tell you. Rob, I'm sorry you haven't received it yet. If you give the subscriptions department a quick call on the above number, they will be able to tell you straight away. Alternatively if you PM me your details, I will speak to my contact there but it may take a couple of days. Edited By Beth Ashby Moderator on 24/04/2017 15:44:38 Quote Link to comment Share on other sites More sharing options...
Pete Crosby Posted May 2, 2017 Share Posted May 2, 2017 Hi Beth, could you give a date when the covering iron gift is in stock, mine has not arrived and get awaiting stock from the subscriptions folk . ? Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted May 2, 2017 Share Posted May 2, 2017 Hi Pete, The irons arrived with our supplier on Friday, so we are expecting to receive them in our warehouse this week and then we will send them out straight away, so I would expect that it will be with you end of next week. Sorry for the delay, their ship took a little longer to sail over than expected! Beth Quote Link to comment Share on other sites More sharing options...
Pete Crosby Posted May 3, 2017 Share Posted May 3, 2017 Thanks again Beth Quote Link to comment Share on other sites More sharing options...
Pete Crosby Posted May 5, 2017 Share Posted May 5, 2017 Hi at the moment I have a 3 monthly subscription to print only, I would like to change that to print and digital. How would I go about that Beth. Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted May 5, 2017 Share Posted May 5, 2017 Hi Pete, You can either call 0344 243 9023 or email [email protected]. Whichever is easiest for you! Beth Quote Link to comment Share on other sites More sharing options...
malcolm woodcock 1 Posted June 19, 2017 Share Posted June 19, 2017 Hi Beth, I opened a subscription on the 30th May, I've received the free gift, but have yet to receive July's magazine & it's already on sale in the shops. Is there a problem. My order number, received by e-mail is #16341. Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted June 21, 2017 Share Posted June 21, 2017 Hi Malcolm, Would you mind PM-ing me your address? Then I will be able to look into it for you. Thanks Beth Quote Link to comment Share on other sites More sharing options...
Andrew Knowles 1 Posted July 31, 2017 Share Posted July 31, 2017 Hi. I am just wondering if anybody else is having an problems with getting a response from rcme regarding subscription. I have sent several emails to their help secure email address but I can't get a response. Any help would be great full. Regards Andrew Edited By Pete B - Moderator on 31/07/2017 12:16:54 Quote Link to comment Share on other sites More sharing options...
Pete B Posted July 31, 2017 Share Posted July 31, 2017 Hi Andrew, Welcome to the forum. I've moved your post over to this thread - I'm sure Beth will be about shortly to help you out Pete Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted July 31, 2017 Share Posted July 31, 2017 Hi Andrew, I'm sorry you haven't received a reply yet, they do normally take two working days to get back to each email. If you want a quick reply, I'd suggest giving them a call on 0344 243 9023 as they will be able to help you immediately. Beth Quote Link to comment Share on other sites More sharing options...
Dave Cummings 1 Posted October 15, 2017 Share Posted October 15, 2017 Hi, I signed up about r weeks ago and applied for the 3 copies of the magazine for a £1 but I have not received anything yet ?? Many thanks Dave Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted October 16, 2017 Share Posted October 16, 2017 Hi Dave, It could just be that when you signed up, you missed the cut off date for the special issue and your subscription will start with the November issue but to be sure, if you give the subs bureau a call (number in post above yours), they will be able to confirm this for you. Beth Quote Link to comment Share on other sites More sharing options...
Andrew Knowles 1 Posted November 1, 2017 Share Posted November 1, 2017 Hi. I am in Adelaide Australia and haven’t received my copy of the November issue. Was the print late or I am wondering if it was lost in the post. Regards Andrew Edited By Pete B - Moderator on 01/11/2017 11:13:21 Quote Link to comment Share on other sites More sharing options...
Pete B Posted November 1, 2017 Share Posted November 1, 2017 Hi Andrew, I received mine in France just a couple of days ago - halfway around the planet may take a little longer.... Perhaps other Oz subscribers can give an approximate indication of when they expect theirs to arrive? Pete Quote Link to comment Share on other sites More sharing options...
Andrew Knowles 1 Posted November 1, 2017 Share Posted November 1, 2017 G’day Peter. I normally get it about the third week of the month but it’s way past that and I can’t get any email response from the subscription people Quote Link to comment Share on other sites More sharing options...
Pete B Posted November 1, 2017 Share Posted November 1, 2017 I'll get Beth to have a look... Pete Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted November 1, 2017 Share Posted November 1, 2017 Hi Andrew, I'm sorry you haven't had a reply from the subscriptions department, they normally take a few days to reply. Because of the Special issue, we're a bit out of sync, so we only received our copies in the UK last Thursday. I'd give it another week and then if you still haven't received it, let me know and I'll look into it for you. Beth Quote Link to comment Share on other sites More sharing options...
Andrew Knowles 1 Posted November 1, 2017 Share Posted November 1, 2017 Hi Beth. Thanks for the reply. As a subscription member do we get the special issue included or does that need to be bought seperately. Thanks again Andrew Quote Link to comment Share on other sites More sharing options...
David Ashby - Moderator Posted November 2, 2017 Share Posted November 2, 2017 It's included Andrew Quote Link to comment Share on other sites More sharing options...
robert feltham Posted November 19, 2017 Share Posted November 19, 2017 Hiya Is there any way i can access the 20 page jet supplement online? Cheers Quote Link to comment Share on other sites More sharing options...
Beth Ashby Moderator Posted November 22, 2017 Share Posted November 22, 2017 Hi Robert, Yes! It is now available with all of the normal back issues in the 'magazine' section of the website. Beth Quote Link to comment Share on other sites More sharing options...
Max Z Posted November 22, 2017 Share Posted November 22, 2017 Is it me or is the December issue late? Max. Quote Link to comment Share on other sites More sharing options...
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