Alan H Posted December 11, 2018 Share Posted December 11, 2018 Is it just me but the BMFA club finder doesn't seem to find any clubs at the moment even putting a large radius around the TW11 area Quote Link to comment Share on other sites More sharing options...
Martyn K Posted December 11, 2018 Share Posted December 11, 2018 Is that Club finder in the new Azolve members portal or on the main website? If its the new members portal (azolve) then its up to Club Secs to put their club on the map - only one location per club whereas the main website supported multiple sites Martyn Quote Link to comment Share on other sites More sharing options...
PeterF Posted December 11, 2018 Share Posted December 11, 2018 The club finder link goes through to a finder which does not find my club nor any other local ones. I know my club has its geotag on the Azolve system because as club secretary, I put it on. Things are in a state of flux. I will be at one of the training sessions tomorrow, I will ask about the state of the find a club page. Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted December 11, 2018 Share Posted December 11, 2018 Funny that, it was working OK yesterday! Quote Link to comment Share on other sites More sharing options...
Dickw Posted December 11, 2018 Share Posted December 11, 2018 Just tried TW11 in the new club finder and it seems to be working OK to me. Dick Quote Link to comment Share on other sites More sharing options...
Alan H Posted December 11, 2018 Author Share Posted December 11, 2018 Still not working here but maybe hasn't propagated through network yet Quote Link to comment Share on other sites More sharing options...
Kim Taylor Posted December 11, 2018 Share Posted December 11, 2018 Perhaps a browser issue - doesn't work for me using Chrome - just defaults to a random map of the borders and no clubs shown when searching for clubs in West Sussex. Kim Quote Link to comment Share on other sites More sharing options...
John Privett Posted December 11, 2018 Share Posted December 11, 2018 Hmm, that's a bit strange. We (Epsom Downs Model Aircraft Club) were certainly on the map shortly after GoMembership started. I know, I put us there! And I got the little flag to be right on the strip. (It's OK, we have nothing on site that any low-life could steal, so can safely ignore the advice to be cautious about identifying where valuable stuff might be found!) But now, we seem to have disappeared off the map. I'm sure Andy S will be along shortly to tell us what a bunch of numpties we are and we've done something wrong! Kim - I'm using Chrome and get a view remarkably similar to what Dick posted. And in case there's any confusion with the old club map, this is a link to the map Dick and I are viewing. Edited By John Privett on 11/12/2018 21:34:51 Quote Link to comment Share on other sites More sharing options...
Frank Skilbeck Posted December 11, 2018 Share Posted December 11, 2018 Works fine for me using Chrome Quote Link to comment Share on other sites More sharing options...
Kim Taylor Posted December 11, 2018 Share Posted December 11, 2018 Posted by John Privett on 11/12/2018 21:32:26: Kim - I'm using Chrome and get a view remarkably similar to what Dick posted. And in case there's any confusion with the old club map, this is a link to the map Dick and I are viewing. Edited By John Privett on 11/12/2018 21:34:51 If I click on that link, the nearest large town is Dumfries - it's a long way from TW11 Don't you just love tech?? Kim Edited By Kim Taylor on 11/12/2018 22:13:25 Quote Link to comment Share on other sites More sharing options...
PeterF Posted December 11, 2018 Share Posted December 11, 2018 I have tried Internet explorer, Edge, Chrome plus on my Amazon Fire tablet, Silk and I can not find any clubs at all, however, the map does centre in on the location I choose and shows the search area but never any clubs, see the no clubs in London map. There must be something different in peoples set ups that either allows this to work or not, perhaps ISP or security settings. I will mention this to Andy Symons at tomorrow nights training session on the Go membership system. Quote Link to comment Share on other sites More sharing options...
John Privett Posted December 11, 2018 Share Posted December 11, 2018 Posted by Kim Taylor on 11/12/2018 22:11:45: Posted by John Privett on 11/12/2018 21:32:26: Kim - I'm using Chrome and get a view remarkably similar to what Dick posted. And in case there's any confusion with the old club map, this is a link to the map Dick and I are viewing. Edited By John Privett on 11/12/2018 21:34:51 If I click on that link, the nearest large town is Dumfries - it's a long way from TW11 Don't you just love tech?? Kim Sorry - when I said it was a link to the map Dick and I were seeing, I just meant to the initial view of the correct map site - ie. not the old one (if it still exists.) So that link I posted takes me to a map of Europe, with the UK having loads of 'pins' stuck in it. It's odd that PeterF sees no clubs. Equally odd that my club seems to have disappeared from the map. Quote Link to comment Share on other sites More sharing options...
Denis Watkins Posted December 12, 2018 Share Posted December 12, 2018 Posted by PeterF on 11/12/2018 23:06:02: I have tried Internet explorer, Edge, Chrome plus on my Amazon Fire tablet, Silk and I can not find any clubs at all, however, the map does centre in on the location I choose and shows the search area but never any clubs, see the no clubs in London map. There must be something different in peoples set ups that either allows this to work or not, perhaps ISP or security settings. I will mention this to Andy Symons at tomorrow nights training session on the Go membership system. On the Fire Peter, at the Magnification above, my Fire shows no clubs either But if I zoom in The Clubs in my area appear Try Zooming in Quote Link to comment Share on other sites More sharing options...
PeterF Posted December 12, 2018 Share Posted December 12, 2018 Denis, Tried to zoom in to no avail. The search is just not working not just the map because if I press the list button then I do not even get a list of clubs. Can any one else that the search fails for check the list option. Peter. Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted December 12, 2018 Share Posted December 12, 2018 Same for me on iPad, iPhone, Mac (Safari, Opera, Explorer and Edge). Quote Link to comment Share on other sites More sharing options...
Kim Taylor Posted December 12, 2018 Share Posted December 12, 2018 Same here If I type in my clubs location, the map is still the same map of Europe, centred on the borders, and no amount of zooming in shows any club locations. Amazing how many golf clubs there are locally though!! Kim Quote Link to comment Share on other sites More sharing options...
Andy Symons - BMFA Posted December 12, 2018 Share Posted December 12, 2018 we are looking in to this. Could someone who isn't seeing and points try viewing in incognito mode to see if that helps. I have a feeling this could be a browser settings/add ons issue. Quote Link to comment Share on other sites More sharing options...
Denis Watkins Posted December 12, 2018 Share Posted December 12, 2018 This post is made on a Fire Do you lads get the Total Numbers of Clubs shown around the UK? As Below Edited By Denis Watkins on 12/12/2018 09:45:44 Quote Link to comment Share on other sites More sharing options...
Alan H Posted December 12, 2018 Author Share Posted December 12, 2018 Posted by Andy Symons - BMFA on 12/12/2018 09:29:34: we are looking in to this. Could someone who isn't seeing and points try viewing in incognito mode to see if that helps. I have a feeling this could be a browser settings/add ons issue. I tried with Chrome in incognito mode but still no clubs found. My OS is W10 1803 Quote Link to comment Share on other sites More sharing options...
Colin Bernard Posted December 12, 2018 Share Posted December 12, 2018 Just to add to the confusion, I reported this to Andy some weeks ago. At the time I found that if I used the link from within my membership screen, where I can look for other clubs, then it worked fine. But if I used the direct link - **LINK** - then I saw nothing when using any browser except Puffin. I asked some of my clubmates to check and it was 50/50 some working fine, others getting the same problem, using Chrome, Edge or IE. A few weeks ago I noticed that the problem had resolved itself and I had assumed that Azolve had found the issue but this is obviously not the case. I agree with Andy that it is obviously a local setting somewhere - except that in the period between the problem appearing and then being cleared I have not changed any settings. Quote Link to comment Share on other sites More sharing options...
kc Posted December 12, 2018 Share Posted December 12, 2018 Note that for the BMFA clubfinder London Borough clubs are shown as London while the county just outside are in the actual County. e.g. Dagenham is in Essex rather than having a London postcode but the Dagenham club does not correctly show as Essex but as its in a London Borough it comes under London in BMFA. Confusing! May be something similar with west London clubs. Edited By kc on 12/12/2018 11:39:27 Quote Link to comment Share on other sites More sharing options...
PeterF Posted December 12, 2018 Share Posted December 12, 2018 Posted by Alan H on 12/12/2018 10:12:30: Posted by Andy Symons - BMFA on 12/12/2018 09:29:34: we are looking in to this. Could someone who isn't seeing and points try viewing in incognito mode to see if that helps. I have a feeling this could be a browser settings/add ons issue. I tried with Chrome in incognito mode but still no clubs found. My OS is W10 1803 I get nowhere in an incognito window in Chrome, but as was mentioned earlier, if I am logged into the Go portal as a member and then look for a new club then the pop up window club finder works OK. Quote Link to comment Share on other sites More sharing options...
Kim Taylor Posted December 12, 2018 Share Posted December 12, 2018 Have tried when logged in / out in both regular and incognito windows and get no results in any of these modes. Kim Quote Link to comment Share on other sites More sharing options...
John Privett Posted December 12, 2018 Share Posted December 12, 2018 Andy - some "ammunition" for you... I'm not sure what this proves, but it should give a clue to somebody at azolve. I hope! I've just tried connecting via a VPN and can get about a 50:50 split of two scenarios. Connected via my regular PlusNet connection with no VPN, going to the clubfinder link, initially I get a brief partly-zoomed-in view of roughly the north of England and south of Scotland, then it quickly zooms out to N.W. Europe and displays all the clubs with red pins. I get the same with some VPN choices - connecting via Canada, Iceland, or the UK using 185.169.225.114, or 81.92.202.18. Otherwise, as before I get an initial partly-zoomed-in view, it then zooms in much closer to the Scottish Borders around Moffat. But when I zoom out there are no clubs shown. This happened with a VPN connection via Norway, also in the UK using 193.9.113.119 and 185.178.49.136. Hopefully that info might help point somebody in the right direction! Quote Link to comment Share on other sites More sharing options...
PeterF Posted January 5, 2019 Share Posted January 5, 2019 I thought that I would check up on this after 4 weeks and found that today I could use the club finder and see the clubs on the map or as a list when I was one of the people for whom it did not work in December, so it appears to be sorted. Thanks Andy. Quote Link to comment Share on other sites More sharing options...
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