Ron Gray Posted May 31, 2022 Author Share Posted May 31, 2022 504 is usually a gateway timeout error message, again pointing to the problem being at the server end. Quote Link to comment Share on other sites More sharing options...
Gary Manuel Posted June 1, 2022 Share Posted June 1, 2022 (edited) 11 hours ago, Rich Griff said: Hamburger still u/s, up to 6 now... I made a discovery about the hamburger menu on mobile. Tap the burger and the screen darkens, then double click. The menu appears allowing the notifications to be read and reset. Not what it should do but it's a workaround for this particular issue. Edit - alternatively, pinch the screen to zoom out after the screen darkens. The menu is actually appearing but is off screen. Similar situation for viewing who sent "likes". Edited June 1, 2022 by Gary Manuel Quote Link to comment Share on other sites More sharing options...
Rich Griff Posted June 1, 2022 Share Posted June 1, 2022 Thanks Gary, that worked. Turns out I have a pm about the radian, but it will not open... Will try again later... Quote Link to comment Share on other sites More sharing options...
Ace Posted June 1, 2022 Share Posted June 1, 2022 (edited) Speed is very erratic for me (instant - minutes) but the number of double post suggests either double submitting because they think its not gone, or an issue ? This one was instant ? Edited June 1, 2022 by Ace Quote Link to comment Share on other sites More sharing options...
Rich Griff Posted June 1, 2022 Share Posted June 1, 2022 Tried to open pm which opens for a second, then goes back to the list of PM's, I just cannot read the pm that fast... Calling George p about the radian kk kit... Quote Link to comment Share on other sites More sharing options...
EarlyBird Posted June 1, 2022 Share Posted June 1, 2022 17 minutes ago, Ace said: Speed is very erratic for me (instant - minutes) but the number of double post suggests either double submitting because they think its not gone, or an issue ? After many attempts I finally managed a double post. ? Double posts should be impossible because the code that greys out the Submit Reply button is client side. Pressing Submit Reply runs a piece of code, on the device, that greys out the button and also sends information to the server (server side) nothing happens until the server replies, as indicated by the button continuing to be greyed out. When the server replies the new page should be loaded along with the button returning to normal. That did not happen but the page refreshed without the new post. To double post click on the editor and the post reappears so submit reply again, I assume this can be repeated many times. Eventually all the posts will, like magic, appear but to do so the page has to be refreshed by reposting or leaving the topic and returning. I assume the server is replying to my device before the database (DB) has been updated with the new post, posts must sit in a queue waiting for the DB. Not how it's supposed to work but as we have been told the Techies are working on the system. Steve Quote Link to comment Share on other sites More sharing options...
EarlyBird Posted June 1, 2022 Share Posted June 1, 2022 3 hours ago, Gary Manuel said: Tap the burger and the screen darkens, then double click Double clicking does not work for me on my android. I have to swipe right to left then it appears. Interestingly on the RCM&E home the menu icon is on the left of the bar and it works as a drop down menu, much better I think. Steve Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 Double posts can usually be created by click the browser refresh before the post has been confirmed! Quote Link to comment Share on other sites More sharing options...
EarlyBird Posted June 1, 2022 Share Posted June 1, 2022 14 minutes ago, Ron Gray said: Double posts can usually be created by click the browser refresh before the post has been confirmed! or even quadruple posts ? That needs fixing I think. Steve Quote Link to comment Share on other sites More sharing options...
Brian Cooper Posted June 1, 2022 Share Posted June 1, 2022 I have just had a double post by doing nothing. . . I only sent it once (funnies) but it has appeared twice. I reported it to the Moderators. . . . And that seems to have gone twice too. All postings are taking an age to go through. . . . It's all very strange. Quote Link to comment Share on other sites More sharing options...
Andy Stephenson Posted June 1, 2022 Share Posted June 1, 2022 I just made a post in the "making a plane easier to see " thread and it took only about 30 seconds to upload but once it had the screen scrolled to the top of the thread (which shouldn't happen) then when I scrolled down my post wasn't there. WHAT'S HAPPENING Don't the new owners care! 1 Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 Prior to my retirement (yesterday!) I was a product ‘owner’ for software in the construction industry. It was always my belief that if a customer reported an issue it should be investigated and if confirmed then steps put in place to rectify. Above all else it was vital to keep the customers abreast of the process which, in turn, led to happier customers. I would dearly like for something similar here, if we knew what the anticipated timeframe was for a ‘fix’ it would ease the frustration somewhat. I know that we had some feedback on Monday but a more detailed update would be appreciated. 1 Quote Link to comment Share on other sites More sharing options...
Rich Griff Posted June 1, 2022 Share Posted June 1, 2022 Happy retirement Ron, hope you have no problems with the pension people like I have... Emergency payment landed in bank this morning as promised, just waiting for letter of explanation to arrive. Still no explanation of the "mistake" by them in February, but that was "corrected", "temporarily reinstated", then more mistakes happened...makes you wonder. Demoralised workforce, 9,000 redundancies in the offing... Quote Link to comment Share on other sites More sharing options...
john stones 1 - Moderator Posted June 1, 2022 Share Posted June 1, 2022 1 hour ago, Ron Gray said: Prior to my retirement (yesterday!) I was a product ‘owner’ for software in the construction industry. It was always my belief that if a customer reported an issue it should be investigated and if confirmed then steps put in place to rectify. Above all else it was vital to keep the customers abreast of the process which, in turn, led to happier customers. I would dearly like for something similar here, if we knew what the anticipated timeframe was for a ‘fix’ it would ease the frustration somewhat. I know that we had some feedback on Monday but a more detailed update would be appreciated. Reports on here have been noted and passed up the chain, as yet the problem hasn't been identified, issue has been raised with others today and hopefully we'll have an answer and return to normal soon. Don't need to report multiple posts, they'll get sorted by the mods as we see them, sorry I can't be more help. Quote Link to comment Share on other sites More sharing options...
Rich Griff Posted June 1, 2022 Share Posted June 1, 2022 Just tried to pm George p via his profile page, error 504 again... Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 19 minutes ago, Rich Griff said: Happy retirement Ron, hope you have no problems with the pension people like I have... As it’s a somewhat late retirement (I’m rapidly approaching 70) I deferred my state pension but decided to take it 6 months ago. Unlike your horrible experience mine was straightforward! @john stones 1 - Moderatormany thanks for the update, that’s all we can ask for until the problem is resolved. If it’s going to be a drawn out issue (well that’s what it currently is) then maybe a regular update would be nice. Quote Link to comment Share on other sites More sharing options...
Gary Manuel Posted June 1, 2022 Share Posted June 1, 2022 9 minutes ago, john stones 1 - Moderator said: Reports on here have been noted and passed up the chain, as yet the problem hasn't been identified, issue has been raised with others today and hopefully we'll have an answer and return to normal soon. Don't need to report multiple posts, they'll get sorted by the mods as we see them, sorry I can't be more help. Have they tried turning it off and back on again? ? 1 Quote Link to comment Share on other sites More sharing options...
Bruce Collinson Posted June 1, 2022 Share Posted June 1, 2022 Congrats Ron. As another deferring state pension I'm always pleased to read your contributions. Does this now mean that you're poised to become a prolific poster? BTC Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 Thanks Bruce, well I plan to try and do more building and flying so that may lead to more posting! Quote Link to comment Share on other sites More sharing options...
john stones 1 - Moderator Posted June 1, 2022 Share Posted June 1, 2022 Speed o.k for me, others ? Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 A test reply Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 Fine so I’ll try a pm. Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 1, 2022 Author Share Posted June 1, 2022 Just tried one and that was immediate. Fingers crossed this they’ve fixed the issue now! 1 Quote Link to comment Share on other sites More sharing options...
Graeme White Posted June 1, 2022 Share Posted June 1, 2022 I haven't experienced slow down for a couple days now ? Quote Link to comment Share on other sites More sharing options...
Ron Gray Posted June 2, 2022 Author Share Posted June 2, 2022 Everyone else now happy with performance? It’s good for dev to know about positive results from fixes! Quote Link to comment Share on other sites More sharing options...
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