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Slow or intermittent access


Ariel
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There must be some “local” factors at play - we have only a few people complaining here and I’ve not noticed any slowness on my PC and mobile phone. 
 

The only commonality reported is BT as the ISP.  More information may assist the platform tech team if there’s any wider issue. 
 

And before anyone suggests it, mods don’t have any special access method!

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  • 5 weeks later...

I find it very variable. Sometimes its quick and sometimes very slow.

When its slow it's weird. It seems to be slowest when going between pages and sometimes I find it quicker to change pages by going to another website and then coming back to the page I want (I doubt it is quicker, but it's certainly less boring that way 😁).

Sometimes photos just won't download, and other times there is no problem. It doesn't seem to be time of day related either. Can't see any pattern in it.

 

Dick

Edited by Dickw
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On 02/12/2024 at 09:04, Stuart Z said:

Not sure how yo can do that on an iPhone

 

You can clear your web browsing cache and force a page reload on Safari (and presumably similarly on other third party browsers) from Settings/Apps/Safari/Clear History and Website Data. 

 

So far, none of those complaining (seemingly a small minority of users) have reported back on the results of a hard refresh. The only common factor reported (but again, a tiny sample) is BT(EE)Internet so perhaps a report to them might shed light on these problems?

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  • 2 weeks later...

I’ve done that and cleared browser iPhone and desktop and the problem persists but only on this forum. (Regular habit).  
 

Pure chance I saw this as I’ve largely abandoned use of this forum.  Not spending any more time on this.  

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  • 2 weeks later...

I briefly considered contacting BT to ask why just one of the many websites I visit is sometimes slow, but life is too short for that 😀

 

As an alternative thought, I reject cookies - would that have anything to do with the issue?

 

Dick

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The problem is definitely associated with BT accounts (and perhaps others that are associated with BT such as EE and PlusNet).

 

I have today conducted the following test, all using the same device (iPhone):

 

1. Connected via BT broadband which is typically 50Mb/s…. access is slow, can take up to a minute to load a page but occasionally is nearly normal. Also get the ‘blank pictures’ as noted by Dave Windymiller above.

 

2. Switch off WiFi on the ‘phone, thereby using my EE 4G signal, access is consistently instant.

 

3. At another location earlier today, using a different broadband provider (Airband, 160Mb/s), also consistent instant access.

 

Whilst I’m not an expert on computers or the internet, it would seem to me that rather than a lot of individuals trying to discuss this with BT (even if they managed to reach a real person), it would be far better if the owners of the website looked into this themselves. It does appear from my and the other comments above that it is only this forum site that has this issue.

 

Brian.

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  • 2 weeks later...

Anyone else getting a painfully slow response from this site this Saturday morning,  now nearly 10am

 

Pages regularly taking 10 to 15 seconds to appear, some over 30 seconds to fully render. Also messages popping up checking I am a human, but not requiring any input,  just disappearing after 10 seconds.

 

Edit: page just took 20 seconds to load for starting an edit!

Edited by Futura57
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Followed others with their slow issues and grateful I was not one of them - until today.😥

Takes between 10 - 15 sec to open a topic then at a previous point before loading latest another 10-15 sec later.

However for a very brief moment the screen flashes black and I just catch something like modelflying verifying you are human before  progressing to load.

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Very slow last night (Friday) and this morning and now getting error messages following having to verify I am human.

The screen grab below, which I have now seen a couple of times, suggests the problem is not at my end.

 

Dick

719869062_2025-02-0810_02_49-forums.modelflying_co.uk_522_ConnectiontimedoutMozillaFirefox.thumb.jpg.262466795911c8265e829ad49985d47d.jpg

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Yes the same here. It has been so for several weeks now, seemingly worse at weekends.

 

Despite several previous replies by various forum members following requests for information ‘to assist the tech team’ (if there is such a team) there has been no discernible difference.

 

Sometimes I get the following error message (using an iPhone)… hit refresh and it usually loads the page ok.

 

91DBB727-3E4E-426B-AAC7-BF57FFAF4ADD.thumb.png.4eed282101965447f8f5a2dc6c9648f3.png

 

Brian.

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